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Ken Ganley Ford Norton
Norton, OH
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,139 reviews
Verified Customer
August 06, 2021
Work took quite a bit longer than they said it would. Communication could have been better. A quick phone call with an update is always nice. I felt like I was always calling them to see what was going o Communication could have been better. A quick phone call with an update is always nice. I felt like I was always calling them to see what was going on. Price also was a concern. A lot of money to spend on necessary repairs. More
by Mcvalentine31
Employees Worked With
August 05, 2021
The service at Ganley Ford is top notch. We have purchased multiple vehicles from them and always bring them back for any service needed. The staff is knowledgeable, friendly & efficient. purchased multiple vehicles from them and always bring them back for any service needed. The staff is knowledgeable, friendly & efficient. More
by DKC
August 05, 2021
I called the dealership and was able to get my vehicle into the service department the next day. My car was fixed quickly and without issue. into the service department the next day. My car was fixed quickly and without issue. More
by NICHOLE.wirtzberger
Employees Worked With
Paul Asano
August 04, 2021
This is an awesome dealership they go out of there way to make you happy. All never stop coming here. Everyone talked to you there make you happy. All never stop coming here. Everyone talked to you there More
by barbarafoster67
August 04, 2021
Thank you for your kindness. My experience was truly amazing and beautiful!! I will never forget this wonderful experience .I was approved in less than an hour!!! amazing and beautiful!! I will never forget this wonderful experience .I was approved in less than an hour!!! More
by Marieisfree1957
Employees Worked With
August 02, 2021
Tony was a great help in helping me choose my new vehicle. This was the first time I’ve ever purchased a new vehicle. I’m very pleased. vehicle. This was the first time I’ve ever purchased a new vehicle. I’m very pleased. More
by ronaldsmith12000
August 02, 2021
Aaron did a fantastic job in the sales department, especially considering the horrible sales manager he has to work with. The sales manager , who never introduced himself,had to waste an hour of every especially considering the horrible sales manager he has to work with. The sales manager , who never introduced himself,had to waste an hour of everyone’s time trying to beat me up on the established value of my trade. After loosing that battle the sales manager had the audacity to physically threaten me if I didn’t give a 5 star rating on this survey! Then insult to injury the docs woman was very nasty to me because it was late and she wanted to get home .I was angry at myself for a few days to reward such dispicable behavior with purchasing a way over priced vehicle. NEVER AGAIN GANLEY !!! More
by newood123
August 02, 2021
Very little communication. Could have text that I was not getting my car back. I had to call to find the status of my car and had to leave it over night not getting my car back. I had to call to find the status of my car and had to leave it over night More
by JGCORP
Employees Worked With
Drew
