Ken Ganley Ford Norton

I took my Escape in to have the rear hatch serviced. I had a 9:30 appointment but the car was not taken until just before lunch. Not sure why, but this caused me to have to leave it over night to be compl had a 9:30 appointment but the car was not taken until just before lunch. Not sure why, but this caused me to have to leave it over night to be completed. More

They got me in and out for my appointment. They did a great job on my wheel alignment. The cost was reasonable. The service was great. great job on my wheel alignment. The cost was reasonable. The service was great. More

Service was accommodating and prompt. Friendly staff. High quality work. I am pleased with the price adjustment on the tire rotation and balancing to saving me a few bucks. High quality work. I am pleased with the price adjustment on the tire rotation and balancing to saving me a few bucks. More

The salesman was very responsive and the process was quick and easy. Very fair price on the trade in and car we bought. Would recommend this dealer! quick and easy. Very fair price on the trade in and car we bought. Would recommend this dealer! More

Very fast process, I was honestly impressed with how fast the dealership responded to working any kind of deals with me. They were very kind and did anything in there power to get me to the price I wanted an the dealership responded to working any kind of deals with me. They were very kind and did anything in there power to get me to the price I wanted and the vehicle I wanted. Overall an impressive dealer. More

Want to rescind my earlier review of your dealership as I found out from a former Ford service manager that there is absolutely nothing wrong with my left lower ball joint as I was told from you people that found out from a former Ford service manager that there is absolutely nothing wrong with my left lower ball joint as I was told from you people that it was bad and needed replaced. Also was not lubed and not sure if tires were rotated. No longer will do business with you folks. It is true what they say about dealerships. w More

Estimate was 4 times higher than what I paid at a local mechanic and estimate didn't even address the issue at hand. Not happy mechanic and estimate didn't even address the issue at hand. Not happy More

We bought a '08 Chevy Equinox out right. Our salesman was Desmond, what a great guy with a great sense of humor! Friendly staff! Recommend! Desmond, what a great guy with a great sense of humor! Friendly staff! Recommend! More

Service dept has been great. Hole turn in lease or buy experience was not pleasant. I received emails 8 months before my expiration even after asking not to send me anymore. Made an appointment to dis experience was not pleasant. I received emails 8 months before my expiration even after asking not to send me anymore. Made an appointment to discuss options online called to clarify appt was just to discuss options 30 days prior. Was expected to buy instantly when did not want to turn in. More

The service was done in a timely manner and the staff was friendly and helpful. I have purchased three vehicles from Ganley Ford and will return for my next vehicle purchase friendly and helpful. I have purchased three vehicles from Ganley Ford and will return for my next vehicle purchase More