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Ken Ganley Ford Norton
Norton, OH
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,139 reviews
May 26, 2021
Bought a used (37,000 mi.) vehicle which had a vibration. They said they'd take care of it. After 6.5 hours and 2 trips they said it was due to bad tires that couldn't be balanced. I took it to my local tire They said they'd take care of it. After 6.5 hours and 2 trips they said it was due to bad tires that couldn't be balanced. I took it to my local tire place to have them check it. The found it was a bent rim. Not too happy... More
by Michaelwohlwend
Verified CustomerEmployees Worked With
Paul Asano
May 25, 2021
This is the dealership to go to ! Franco is our man for buying a new car, second time to trade in our vehicle with him. Great to deal with, no gimmicks, no punches. Go to Ganley Ford, you won't be sorry !! buying a new car, second time to trade in our vehicle with him. Great to deal with, no gimmicks, no punches. Go to Ganley Ford, you won't be sorry !! More
by Steve3165
May 24, 2021
I received fast service on fixing a recall on my 2015 Ford Explorer. Made my appointment a couple of days prior for 8am had it back before 10:30am. They even washed my car! Ford Explorer. Made my appointment a couple of days prior for 8am had it back before 10:30am. They even washed my car! More
by Jillhoffman6645
Employees Worked With
May 21, 2021
Great service, positive attitudes, answered all questions, everyone greeted me by name and inteoduced themselves. They seemed excited for me and ready to help whenever I needed them. questions, everyone greeted me by name and inteoduced themselves. They seemed excited for me and ready to help whenever I needed them. More
by KKDOUGLAS96
Employees Worked With
Other Employees :
Ken Steel
May 21, 2021
Franco did a great job finding a vehicle to my liking and finding the financing! I am extremely happy with my Ford Escape! Thank you! finding the financing! I am extremely happy with my Ford Escape! Thank you! More
by jeff.herston
May 20, 2021
Scott was very knowledgeable and helped me every step of the way while they were figuring out the problem with my truck. Knowledgeable about the factory warranty as well. the way while they were figuring out the problem with my truck. Knowledgeable about the factory warranty as well. More
by Rwandling1994
Employees Worked With
May 20, 2021
This dealership service department is like no other! Never a wait in the write-up area. Professional service technicians. Excellent service director. Always friendly courteous and always upbeat with a s Never a wait in the write-up area. Professional service technicians. Excellent service director. Always friendly courteous and always upbeat with a smile! More
by tlk3062
May 19, 2021
My recent service visit at Ganley Ford was a very pleasant they are very professional, friendly effient and knowledgeable about my F150 service needs. I highly reccomend Ganley Ford. pleasant they are very professional, friendly effient and knowledgeable about my F150 service needs. I highly reccomend Ganley Ford. More
by BEMAC
Employees Worked With
Paul Asano
May 18, 2021
Benga had the guys put my headrest back in after it had been removed for baby seat old people have to have a degree in engineering today been removed for baby seat old people have to have a degree in engineering today More
by Maioneconcrete
Employees Worked With
May 17, 2021
Ganley ford has went above and beyond to make me feel like family and can depend on Ganley to make me feel at home at there dealership with no pressure atmosphere. like family and can depend on Ganley to make me feel at home at there dealership with no pressure atmosphere. More
by troytpd1
Employees Worked With
Other Employees :
Fulton Benya. 5 star, Carly Neubert, Jennifer Fincham
