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Ken Ganley Ford Norton
Norton, OH
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,139 reviews
May 04, 2021
Very friendly, COVID protocols are adhered to. Repair was quick and reasonably priced and resolved my issue. Service department noted my thoughts about the possible causes accurately. A good experience was quick and reasonably priced and resolved my issue. Service department noted my thoughts about the possible causes accurately. A good experience. More
by jimcalf
Verified CustomerEmployees Worked With
May 04, 2021
We arrived at 8 am and saw Mark in the truck department who got us in right away for an oil change, tire rotation and death wobble repair. They were done in a couple of hours. I would totally recommend t who got us in right away for an oil change, tire rotation and death wobble repair. They were done in a couple of hours. I would totally recommend this dealership for service. More
by Tom
Employees Worked With
Mark in the Truck Department
May 03, 2021
Used Large Vehicle Service Department for annual maintenance of RV. Mark and staff were very helpful, answered all of my questions, and completed the work when scheduled. Really appreciate the commu maintenance of RV. Mark and staff were very helpful, answered all of my questions, and completed the work when scheduled. Really appreciate the communication and level of service. I would recommend Ganley Large Vehicle Service to anyone with non-standard vehicle. More
by BrianR
Employees Worked With
Mark (do not recall last name)
May 02, 2021
Ganley Ford dealership with my commercial truck sales Tom Stancil was a 10 star from my first phone call they answered all my questions, provided me every answer I needed to make a decision on my brand new F Stancil was a 10 star from my first phone call they answered all my questions, provided me every answer I needed to make a decision on my brand new Ford 550 Crew cab with a 12 foot aluminum box , I’m from mi transaction went perfect approved in a few hrs , great pricing , and they delivered my truck to Michigan for me in a few days I would highly recommend this dealer ship i can’t say enough I am so HAPPY WITH MY NEW TRUCK !! thank to every one stay safe and healthy. More
by RICH “DEMO MAN” NEFF
Employees Worked With
May 01, 2021
Good selection of cars. Good prices. Friendly staff. I really like the service department. Get "The Works", sit in the lounge, enjoy free wi-fi. EZ really like the service department. Get "The Works", sit in the lounge, enjoy free wi-fi. EZ More
by Mike M
Employees Worked With
Other Employees :
Paul Asano
April 30, 2021
Always friendly, knowledgeable, and kind. Service with a smile. Rates extremely reasonable and generally backed by a guarantee that you just can't generally get going to a smaller shop. Highly recommend Ful smile. Rates extremely reasonable and generally backed by a guarantee that you just can't generally get going to a smaller shop. Highly recommend Fulton in the service department, he has been wonderful on several occasions. More
by dancing_neonate
Employees Worked With
April 29, 2021
The service department is always thorough. They have all been courteous. I recommend Ganley Ford any chance I get. I have been a customer for 14 years. been courteous. I recommend Ganley Ford any chance I get. I have been a customer for 14 years. More
by RJKLINGER
Employees Worked With
April 29, 2021
Courteous and timely service for air bag recall issue. Appreciated the car wash! Have had too many recalls not the fault of the dealership. There was no charge for this repair Appreciated the car wash! Have had too many recalls not the fault of the dealership. There was no charge for this repair More
by MOMMYDING74
Employees Worked With
April 28, 2021
Great dealership, very friendly staff. Fast service and a pleasant experience. I will definitely be coming back for my service and part's needs. Thanks pleasant experience. I will definitely be coming back for my service and part's needs. Thanks More
by carlvelleca60
Employees Worked With
