Ken Ganley Ford Norton

Easy to work with no pressure didn't take long to finish the deal.satisfied. the deal.satisfied. More

Took my car in to get paint fixed under warranty and it was one of the worst experiences I've had. I brought it in for them to evaluate and the person who originally took the photos told me I would get a was one of the worst experiences I've had. I brought it in for them to evaluate and the person who originally took the photos told me I would get a call back after they evaluated but did not look at the photos before I left and they were not good enough quality for them to decide whether it was covered. I hadn't hear from them in a few days so I called and they all acted confused and like they had no clue the photos had been taken. They finally found them but told me they couldn't tell if it would be covered and that I would have to bring it back in for someone else to look at it. They decided to cover one of the paint chips but not the other 3 that were exactly the same. They told me I had to take it to an outside service provider that they work with and I did. That was also a horrible experience. It took them about a week to fix and when I got it back the car was a mess. There were matte spots in the paint tape left all over and scuff marks on my overhead rail. I called ganley and they said they would only step in if the other place wasn't going to help. Luckily the paint place offered to fix it but I had to take it back two more times for them to fix what they messed up. We walked the car and they circled the problem areas I pointed out. But they missed 2 of the spots when they went back over the car. I am now left with a bad paint job and tons of time wasted. I am not happy that ganley would tell me to take my car somewhere that messed up my car so bad. I am also not happy that they only covered one of the paint chips even though they are all the same (in a door frame not where something would hit or be slammed in.) Horrible experience More

We loved our experience here. They were helpful, efficient, and knowledgeable. It was the quickest and easiest car buying experience we’ve ever had. They were helpful, efficient, and knowledgeable. It was the quickest and easiest car buying experience we’ve ever had. More

They are very Friendly and knowledgeable. They have a no pressure buying experience. Glad to buy from them. They have a no pressure buying experience. Glad to buy from them. More

These guys worked with me and explained everything in great detail! At the end of the day I walked away with a brand new car!!! Thank you great detail! At the end of the day I walked away with a brand new car!!! Thank you More

This is my third time buying a car from Gangley in Norton. This was the easiest one by far, it was a smooth transition. Jack was great. He explained everything and he let me know all the hidden detail Norton. This was the easiest one by far, it was a smooth transition. Jack was great. He explained everything and he let me know all the hidden details and what to expect. More

They were very patient and helpful! We appreciate all their help in choosing a car. We appreciate all their help in choosing a car. More

It was a long drive, but worth the trip. Tony worked very hard getting us a good deal. He was professional and very knowledgeable. I would recommend this dealership and Tony Zuppe to anyone. Tony worked very hard getting us a good deal. He was professional and very knowledgeable. I would recommend this dealership and Tony Zuppe to anyone. More

Came in for recall. Left with broken window. Fixed. Left again with broken lock. Disgusted. Left with broken window. Fixed. Left again with broken lock. Disgusted. More

i bought a truck with a clean carfax (or so i thought). .about a couple months after i bought it,.i wanted to mud flaps on it,.thats when i noticed the damage on the truck,..and the more i looked,..the wors .about a couple months after i bought it,.i wanted to mud flaps on it,.thats when i noticed the damage on the truck,..and the more i looked,..the worse it got..i went back into the paper work they sent me and sure enough,.some of the parts they claim they replaced was do to the damage it had prior to me buying it online ,..the most upsetting part is i gave them $30 thousand dollars,..they havent even tried to make this right with me. More