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Ken Ganley Ford Norton

Norton, OH

4.8
3,141 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Contact Dealership

2835 Barber Rd

Norton, OH

44203

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Showing 3,141 reviews

October 08, 2023

They scheduled me promptly and reviewed my issue I was having with my air conditioner. Although they no it wasn’t charged and put die in it and recharged. I will be bringing back in a week to see if they More

by s.dunlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey, Aaron Forsythe
Oct 09, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

October 07, 2023

The employees at Ken Ganley Ford are very friendly and courteous. They answer all your questions and try to accommodate your needs. More

by Gaylerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
Oct 09, 2023 -

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2023

I was very pleased with the staff and them working with me , to get me into the vehicle I wanted and getting my payment, where I needed it to be. I would recommend Ken Ganley Ford to family and friends.,a More

by Mtp1214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
Oct 09, 2023 -

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2023

Well its sad the sticker says one price and you start with another 2000over it More

by bigdaveh1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Oct 09, 2023 -

bigdaveh1961 responded

Well if you make it right with me I would feel a lot better I just think I got cheated to me that is false advertisement when it says one price and you charge another

Oct 09, 2023 -

bigdaveh1961 responded

Well if you make it right with me I would feel a lot better I just think I got cheated to me that is false advertisement when it says one price and you charge another

October 05, 2023

Joe is great but I won't say anything unprofessional. This was by far the worst experience I've ever had More

by BatCat Alfred
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Douglas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Thanks for the recommendation, and have an amazing day!

October 05, 2023

I was very glad and pleased with the service I received and all the things he was able to do for me. He is very special person and a good friend. More

by derrylthogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

derrylthogan responded

I appreciate the help I received from these young men

Oct 05, 2023 -

derrylthogan responded

You are very lucky to have people like these two gentlemen working and helping people as myself. It would make you want to come back for service when I need it.

Oct 05, 2023 -

derrylthogan responded

Mr. Norvell has sold me the last six cars that I have purchased from him, and I have been very pleased.

Oct 06, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out, Derryl. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

October 04, 2023

Super nice people. They were so fast and getting everything done and got what we wanted. Ty again for our awesome ford escape. More

by Heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Ken Ganley Ford Norton responded

Heather, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

October 04, 2023

This was a total compulsion buy we was there to get my girlfriends keep looked at and I got to walking around and saw the 2016 dodge Ram and was like wow and talked to my salesman joe was such a great Sal More

by smith6223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Ken Ganley Ford Norton responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We are always more than happy to assist you if anything else comes up. Take care!

October 04, 2023

Great dealership! Everyone was very nice and helpful. I would recommend them to anybody needing service. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
Oct 05, 2023 -

Ken Ganley Ford Norton responded

Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2023

Super great atmosphere with friendly faces all around. If you need anything for service make sure to give them a call! More

by Lord Farva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
Oct 05, 2023 -

Ken Ganley Ford Norton responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

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