Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Contact Dealership
View Awards

2835 Barber Rd

Norton, OH

44203

Directions

By Type

Showing 3,139 reviews

June 30, 2023

All Ganley members were very courteous. Our salesman, Franco, was very knowledgeable and courteous. He made our new vehicle purchase very enjoyable. More

by jesser3402
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
Report | Print
Jun 30, 2023 -

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. Franco and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 30, 2023

Desmond is the best, he made it possible for us to get an allocation on a special order truck! Took delivery of it today!! We’ve purchased 5 vehicles over the years from Des at Ken Ganley Ford in Norton, He More

by Missylea
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Smeal II
Report | Print
Jun 30, 2023 -

Ken Ganley Ford Norton responded

Missy, Thank you so much for taking the time to share your feedback with us. Desmond and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jul 03, 2023 -

Ken Ganley Ford Norton responded

Hi Missylea, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2023

Service quickly scheduled an appointment giving me after hours options. They identified the issues at play, and mine fell into a gray area becoming sporadic between a recall issue and a related noncovered i More

by Joseph B
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Joseph, and don't hesitate to let us know if we can be of further assistance.

June 25, 2023

Great Service Timely Done Got me in last minute Called when done !!! Will Be Back More

by Jtallman
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

Jun 28, 2023 -

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2023

The mechanic Found what oil leak and it is resolved. Good job and I will do the services again when I need them to do the services. More

by MCFOUT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano, Deven Legg
Report | Print
Jun 25, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jun 28, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

Christian was awesome I had a difficult situation and they worked with me every step of the way! More

by BEANSMOM42
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell, Christian Rodriguez
Report | Print
Jun 25, 2023 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 28, 2023 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

Very pleased with the whole process! We have used Ganley for years and appreciate how easy they make it!! More

by brian.sayre
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
Report | Print
Jun 25, 2023 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, Brian, we look forward to having you as one of our valued customers for many more years to come!

Jun 28, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 24, 2023

Franco was great! He did everything he could to get me in a car after my accident. I left satisfied, and in the car I wanted. More

by Steve
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2023 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Franco could make this a top-notch experience. We hope you enjoy your new vehicle, Steve, and we look forward to continuing to serve you in the future!

Jun 28, 2023 -

Ken Ganley Ford Norton responded

Hi Steve, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

June 23, 2023

I have good relationships with employees I’ve known before Ken Ganley purchased the dealership. More

by JESSER.TOM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Igleheart, Jim Klein, Tim Marcen
Report | Print
Jun 25, 2023 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Tom, please let us know.

Jun 28, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2023

We love Scott! My husband and I have always brought our Fords here for scheduled maintenance and when we’ve had unexpected emergencies, Scott has fit us in and made More

by Robinr0825
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2023 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott is always able to help, and we hope to see you again!

Jun 28, 2023 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

1
...
80
81
82
...
314