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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

June 20, 2023

Our purchase was seamless and drama-free! !! Desmond Norvell and Christian Rodriguez were extremely helpful. I highly recommend the Ganley Ford Dealer in Norton, Ohio!! We can't thank them e More

by pobo1013
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
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Jun 21, 2023 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your kind feedback for Christian and Desmond!

June 18, 2023

JOE Pettica was very nice and helpful in finding a great car. And helpful in getting the price I wanted More

by parxtongasdf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that Joe was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Jun 20, 2023 -

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2023

Joe the salesperson was great. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. More

by Clinton Hornik
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us, Clinton! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 17, 2023

They are very reliable. I had to have work done on my Ford ranger and they came to my house and fixed my truck in my driveway. They arrived on time and did speedy work. More

by cdregueiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic was joe
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Jun 17, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jun 20, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2023

They took care of all our issues and in particular the intermittent one. Even checked to see if we still had warranty. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deven Legg
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Jun 17, 2023 -

Ken Ganley Ford Norton responded

Fred, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jun 20, 2023 -

Ken Ganley Ford Norton responded

Hi Fred, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2023

Good truck service. Prompt. They return phone calls. Never had to go back because of problem. More

by donna47greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Igleheart, Commercial Service Mgr. (Truck shop)
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Jun 15, 2023 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 15, 2023

It was fine just still waiting on repair Repair of recall to be done Now More

by jlnischt
Recommend Dealer
Yes
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Jun 15, 2023 -

jlnischt responded

Wish they would call that they got parts and I can get this done.

Aug 01, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

June 15, 2023

Very friendly, patient, knowledgeable, and very easy to work with I would recommend him to anyone More

by JAYJ321
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
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Jun 16, 2023 -

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

June 14, 2023

Desmond was a pleasure to work with! He made everything easy and was super honest with us! More

by Amort89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that Desmond was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Jun 18, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out to us if there's anything more we can do!

June 13, 2023

Nice people. Good service. Ready on time. Am pleased. Close to home. Nice showroom. Easy in and out. More

by Mt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Jun 13, 2023 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

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