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Ken Ganley Ford Parma
Parma, OH
3,475 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,475 reviews
November 18, 2022
Everyone Was helpful quick and easy, would go back to this Dealership again and refer them this Dealership again and refer them More
by N.demeter
Employees Worked With
Verified CustomerNovember 14, 2022
I live closer to another dealership but, chose Ganley. Service is efficient, friendly and I know my problem and fee before they begin the work. That's service. Service is efficient, friendly and I know my problem and fee before they begin the work. That's service. More
by Jillhinkledyer
Employees Worked With
November 11, 2022
Very nice! Explained options and did best pricing for me. Knowledgeable! I felt like they were concerned about my safety and touched all bases. Not to pushy d Explained options and did best pricing for me. Knowledgeable! I felt like they were concerned about my safety and touched all bases. Not to pushy do very pleased ! More
by rmatteson1957
November 11, 2022
Pam is very knowledgeable and pleasant to work with! Appreciate her for helping me out a lot! Appreciate her for helping me out a lot! More
by jackcox1515
Employees Worked With
November 11, 2022
Had a great experience. The staff was friendly and answered all my questions. Pam seems like she really likes her job. Showed us everything that my new car had to offer. The staff was friendly and answered all my questions. Pam seems like she really likes her job. Showed us everything that my new car had to offer. Didn't seem to mind repeating her self when I reasked the same questions . More
by Nicole
November 07, 2022
The dealership was Warm and welcoming. I felt comfortable and the experience was smooth. Pam was great. She made an impression on me about a year ago, so I went back to her. She listened t I felt comfortable and the experience was smooth. Pam was great. She made an impression on me about a year ago, so I went back to her. She listened to me, found exactly the right car for me, and financing was a breeze. Wonderful experience. More
by Lstaylor3
November 04, 2022
They are always polite. They call before doing any repairs, making sure that I agree an am able to afford the service. If I don't need it today they tell me.. They call before doing any repairs, making sure that I agree an am able to afford the service. If I don't need it today they tell me.. More
by Jillhinkledyer
Employees Worked With
October 31, 2022
It was okay but after three weeks and no loaner i was finally able to get one, just for them to tell me my car was ready to be picked up the next day. And still it feels like they only fixed 60 percent o finally able to get one, just for them to tell me my car was ready to be picked up the next day. And still it feels like they only fixed 60 percent of the problem. Im too scared to take it back again because i don't want to be without a car for another three weeks. The people themselves were amazing but the lack of loaners was annoying. More
by zaw5
Employees Worked With
Carlyle Franklin
