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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,681 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,681 reviews

May 04, 2024

The service rep was very informative in explaining the problems with my vehicle and the needed repairs More

by Lowpull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2024

Friendly and knowledgeable staff on the day I had made my appointment.job was done right More

by MUMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
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May 05, 2024 -

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2024

Thought they took very good care of us and we are very pleased with the Service More

by 97griever9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Ken Ganley Ford Parma responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

May 04, 2024

Honestly since you moved we talked about finding a closer dealer but then we met Joe Abate and talked to the GM. We are staying with Ken Ganley in Parma. More

by AndreeKinnee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Abate
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May 05, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

May 04, 2024

Quality , polite service in a timely manner. Always pleasant. Great customer service. Will return again More

by PATTYZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

May 04, 2024

Dealer resolved issue in timely manner. Valet service was awesome bonus. Will make sure to make my primary service center More

by DSTADTL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
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May 05, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 03, 2024

Very Convenient, very Professional, but really need to double check their work when completed, to insure they have crossed all their T’s & dotted all their I’d. More

by bmcginnis315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa in Service was very helpful
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May 04, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. George and our team appreciate your business and hope to see you again soon!

May 02, 2024

The service was good salesperson was knowledgeable about the service calls. Received car back clean. More

by DEBRAGADSON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Ken Ganley Ford Parma responded

Thank you, Debra, for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 04, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2024

It's been our go-to dealership for the last 15 years never had a problem. Always treated as we were the only customer they had, I hope to enjoy my new purchase for many, many years. More

by irishranger95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

May 01, 2024

Very pleasant and even washed my car The service manager is probably the best device mgr I have ever worked with. More

by Pete.galioto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Vargo was also very helpful
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May 02, 2024 -

Ken Ganley Ford Parma responded

Pete, Thanks for sharing your thoughts about your service experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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