Ken Ganley Ford Parma

Everyone in the service department was great keep me informed on my vehicle status and explained all my concerns in detail. informed on my vehicle status and explained all my concerns in detail. More

George did a great job explaining what my car needed and how long it would take for all the work to be done. He reached out to me while I was walking and we were able to determine the best way forward. how long it would take for all the work to be done. He reached out to me while I was walking and we were able to determine the best way forward. More

Took me in without an appointment and very willing to help fix problem with my car. Very thankful for their great service help fix problem with my car. Very thankful for their great service More

Great experience . Ganley employees were all helpful and courteous I've bought many autos and I can't remember a better experience at a dealership. Ganley employees were all helpful and courteous I've bought many autos and I can't remember a better experience at a dealership. More

George was great! Very helpful. My only complaint is that its quite pricey to get work done here and I was charged a 2% credit card fee which I don’t remember being ch Very helpful. My only complaint is that its quite pricey to get work done here and I was charged a 2% credit card fee which I don’t remember being charged last time I was here some years ago More

I hear horror stories about other dealerships putting customers off to let warranties expire. Ken honored mine even though it was the last day before expiration. Thank you so much. You have won a repe customers off to let warranties expire. Ken honored mine even though it was the last day before expiration. Thank you so much. You have won a repeat customer. I will come back and buy a new truck. More

Mike L. in sales is great! We were returning customers, and he remembered us from last time, already had cars in mind that would fit our preferences, and mad in sales is great! We were returning customers, and he remembered us from last time, already had cars in mind that would fit our preferences, and made the whole process as seamless as possible. We spent about an hour discussing a couple of different options, settled on one, and got right to paperwork. Everyone else we worked with was excellent as well, as we've come to expect! Even my 5-year-old had a great experience, and car buying is not typically what kids do for fun. We already have plans to return when our older car needs to be replaced. More

I had a great experience working with Jeromy. I knew what I wanted going in and it was a fairly quick process. I will recommend Ken Ganley to anyone looking to buy a Ford! I knew what I wanted going in and it was a fairly quick process. I will recommend Ken Ganley to anyone looking to buy a Ford! More

Dave was my service manager and he was exceptionally helpful and kind. I would use this business again. helpful and kind. I would use this business again. More

Excellent customer service, as always. Everyone is very professional and polite. Definitely recommend Ganley Ford Parma to others. Thank you. Everyone is very professional and polite. Definitely recommend Ganley Ford Parma to others. Thank you. More