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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
4,687 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,687 reviews

February 29, 2024

very professional and friendly staff nice facilities and also great service, nice cars and affordable More

by kennedyferris6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeromy Acord
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Mar 01, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your service feedback!

February 28, 2024

Very thankful to have chosen to come by Ken Ganley Ford Parma. I was hesitant to stop by at first because I didn't think a deal was possible, but Mike LaScola and Nick Feruito went the distance required to More

by Mjm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Johnson , Mike LaScola
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Feb 28, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you'll enjoy your new vehicle. We truly appreciate your feedback!

February 28, 2024

It is a good local dealership with a very friendly staff that works with your needs. More

by bkolar72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Miller
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Feb 28, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 28, 2024

2.5 hours to do a standard oil change and service. Dealer didn't check the tire PSI as all the TPMS sensors had different pressure. No complimentary car wash. More

by andysamuel18
Recommend Dealer
No
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Mar 02, 2024 -

Ken Ganley Ford Parma responded

Andy, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Mar 02, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 27, 2024

Ken Miller has always helped me with my car needs. He’s a fantastic asset More

by Cghanke1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Miller
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Feb 27, 2024 -

Ken Ganley Ford Parma responded

Thank you for the kind words for Kenneth and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 25, 2024

Awesome Keep me posted. All friendly. Good to see Mike who sold me car Loved car was washed. All were engaging and listened to concerns More

by Deb Fath
Recommend Dealer
Yes
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Feb 26, 2024 -

Ken Ganley Ford Parma responded

Deb, Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

February 23, 2024

Great! My experience with Will was great! He was even able to give me a ride home today. I drop my vehicle off. More

by Brycem21
Recommend Dealer
Yes
Employees Worked With
Will Monske
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Feb 24, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Will here at here at Ken Ganley Ford Parma.

Feb 27, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2024

Excellent. Nice, timely, job well done. Good service. No problem. I will return in the future. More

by EDSELFROD93
Recommend Dealer
Yes
Employees Worked With
Mike and Ashley
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Feb 24, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Feb 27, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2024

Pam is so sweet and works well to get you the best deal there is! Thanks again, Pam 💕 More

by juleahperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Asvestas
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Feb 23, 2024 -

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that Pam was able to assist you and that you had such a positive experience.

Feb 27, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2024

George was an incredibly great sales associate. He helped us with every aspect of our Maverick lariat order. Highly recommend. More

by dkdaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bode
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Feb 23, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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