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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,333 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,333 reviews

April 24, 2025

Everyone was accommodating and courteous. I was in and out pretty quickly. I really appreciate the great customer service. More

by NO-REPLY-MZP53TVN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Apr 25, 2025 -

Ken Ganley Ford Parma responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

Time expectations were not communicated when I made appointment I was not told I would be without a car the entire day. However Dylan explained all and turned my situation around by going the extra mil More

by Don4bebp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
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Apr 26, 2025 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Apr 26, 2025 -

Ken Ganley Ford Parma responded

Don, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 23, 2025

Great to work with they did a good job communicating and calling me and keeping me up to More

by Johnsummers002
Recommend Dealer
Yes
Employees Worked With
Dave
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Apr 23, 2025 -

Ken Ganley Ford Parma responded

John, we are very happy to have provided you with such a positive experience! Dave and our team sincerely value your business and look forward to your next visit.

April 23, 2025

Very courteous personnel and a very comfortable waiting area for service. Would definitely recommend their service department! More

by MNEWMAN1701
Recommend Dealer
Yes
Employees Worked With
M. Newman
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Apr 23, 2025 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 23, 2025

Respectful and thorough explanations of services needed Was knowledgeable and treated customer like they cared More

by JOHN.F.BROWN286
Recommend Dealer
Yes
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Apr 23, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

April 23, 2025

The dealership is great. Very nice facility with a friendly staff both in sales and service. Great experience! The overall reason I come back is Pam. I have bought 4 vehicle More

by dan790512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 22, 2025

Dylan was professional, courteous, kind and effective. Highly recommend this dealership for service. Can’t speak on purchasing but would certainly consider it. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

April 21, 2025

Everyone was very knowledgeable, helpful, and kind. This is my 4th Ford Exployer lease and will probably get a 5th. More

by VDEPOULD
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 21, 2025

This was an all around good car buying experience. It was unhurried, no rush to make a deal and our salesman was very personable. More

by JEWELGIRL155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Scheatzle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

Apr 23, 2025 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2025

Everything was a great and smooth process. I have no complaints and look forward working with them in the future More

by JOSHUA.SMITHISLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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