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Ken Ganley Ford Parma
Parma, OH
4,919 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,919 reviews
July 22, 2026
George Body was awesome as the sales person for our vehicle This was in March 2024 pick up . But we waited 2 years under Gillingham for which we have bought other vehicles from. On the day of pickup Gi vehicle This was in March 2024 pick up . But we waited 2 years under Gillingham for which we have bought other vehicles from. On the day of pickup Gillingham was converting to Ganley and some slime ball from Ganley sold our vehicle from underneath George to someone else .Waited to tell us until we came to pick the truck up. George worked hard to correct and get us a vehicle and we really did not blame him. but we will not be giving any future purchase under ganley. The service dept is great but it was wrong what Ganley did and I am sure George got cheated out iof some. Commission since the slime ball sold out vehicle for more More
by PAM.HVIZD
Verified Customer
July 22, 2026
Flawless experience from start to finish. Great communication. Great service. Fair prices. Ken Ganley has our business and we recommend them to friends and family. Great communication. Great service. Fair prices. Ken Ganley has our business and we recommend them to friends and family. More
by RONMETZLER
July 22, 2026
Always personable, gives me the report that's necessary to make the decision on what service needed. Its always clean, quiet stocked with snacks and drinks! I love going. to make the decision on what service needed. Its always clean, quiet stocked with snacks and drinks! I love going. More
by Stella Lewis
July 22, 2026
Sales man was excellent! ! So was financing! Smooth process and painless! Got what I wanted for the price I wanted ! ! So was financing! Smooth process and painless! Got what I wanted for the price I wanted ! More
by larryw12301979
July 21, 2026
I had a great experience, Pam is a great seller and got me an even better deal. me an even better deal. More
by tevansfitness
Employees Worked With
July 21, 2026
The people were friendly and explained what they were going to do. I was happy with the people and service. going to do. I was happy with the people and service. More
by karen.alessandro
Employees Worked With
July 21, 2026
There seems to be a communication problem between the service department and the owners. I don't understand how the small local garage can text me the information happening to my car and The amounts, whi service department and the owners. I don't understand how the small local garage can text me the information happening to my car and The amounts, while the large Ken Ganley Ford doesn't even communicate what's happening with my car, and keeping the car for 3 days. I had to call twice just to see if you still had my car. This is the same pattern I had with the Ford escape earlier this year. More
by mariannepilat
July 21, 2026
The best dealer around. They always keep me informed and up to date. Would never go anywhere else They always keep me informed and up to date. Would never go anywhere else More
by Happy customer
July 21, 2026
everyone was extremely helpful and answered all my questions:.the service area was clean & well kept. questions:.the service area was clean & well kept. More
by BOOTZY50
Employees Worked With
