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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,484 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,484 reviews

December 02, 2024

Work was done efficiently and in a timely manner. Staff was friendly and courteous. I am happy with the work one on my car at Ken Ganley Ford. Thank you. More

by hmindel4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Jeffery
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Dec 03, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 01, 2024

Very busy place. Everyone was perfessional. Turn around was fast, work done correctly. Thank you More

by ABENDER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

November 30, 2024

Above and beyond treats customers like family this dealership is the crown jewel of the Ganley Dealerships and the best Ford dealership in northeast Ohio More

by CJPERCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Ken Ganley Ford Parma responded

Hi, we are so happy to read such a great review about Ken Ganley Ford Parma! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2024

Awesome dealership I bring all my vehicles here I recommend this place to all my friends and family More

by johnallenthomasjr62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
Dec 01, 2024 -

Ken Ganley Ford Parma responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2024

Got an oil change and came home to my car leaking oil. Went back and they said it was a gasket that cracked during the oil change. They fixed it and came home to it still leaking. Brought it back for a 3r More

by Lloyd91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alicia Jeffery
Report | Print
Nov 29, 2024 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 28, 2024

Happy with the experience as in the past. But had new tires put on and would assume all the tire sealant gunk would be cleaned off and not left on the tires to look like xxx when finished and More

by Stephen.helsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Dec 01, 2024 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 27, 2024

But my car there in 2020 and it's the only place I take it to be serviced. I've always been satisfied with the service More

by CS9716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

My truck was done, efficiently and quickly service. Writer was good. Her job and got me on my way. More

by andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
Nov 29, 2024 -

Ken Ganley Ford Parma responded

Hi Andy, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

Have been using this dealership since 2017. Both ownerships have been super friendly and helpful thank you More

by Hollyweber1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

Professional and courteous. Called me in a timely manner. Quickly worked on my car and even dropped it off at my workplace. More

by JOHNJOHNSON408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
Nov 27, 2024 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

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