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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,954 Reviews

1,954 Reviews of Ken Ganley Ford Parma - Service Center

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June 21, 2025

Yes the people treated us but utmost respect and the service was really well thank you More

by juliotaylor85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris 'Bubba" Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

June 21, 2025

They contacted me to schedule my first service. I arrived early, they explained if the next. Service went as planned, no surprises. What else can you ask of a dealer. They made me feel welcome and More

by Kballa826
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 21, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 21, 2025

Everything went smoothly. Dave was very knowledgeable and friendly. He made everything go smoothly from the moment I called to the moment I picked up my vehicle. More

by Shar0296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 21, 2025

Friendly Staff was very helpful and friendly, dealship was clean. I will say for an oil change and a reprogramming it took a little bit longer than I expected. But everyone was very nice More

by Foofykid
Recommend Dealer
Yes
Jun 21, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

June 21, 2025

Great service professional but the oul change has gone up in price... like $20 more More

by SEWELLWAYNE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 21, 2025

Honest dependable trustworthy work completed on time. Friendly service advisor David . Convenient location. Friendly staff More

by Scout706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 20, 2025

Matt and the service team were amazing. We were under a deadline. They were backed up, but they efficiently and effectively worked the problem out and got my daughter back on the road in no More

by Zapsic41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 19, 2025

They were very helpful and answered my questions and updated on the process and what needed to be done. More

by arianamax2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 19, 2025

Ken Ganley Parma Rocks in Service 5 Stars. Thanks for your services we will be back. More

by Tatts122465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 19, 2025

Dylan was very helpful, very courteous and was very knowledgeable on my questions. He is definitely asset! More

by Kelder11250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

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