Ken Ganley Ford Parma - Service Center

I have only ever had one experience with this dealership where something felt off. I addressed it with them and they immediately removed the item from my bill to satisfy me. Other than that I have bought 2 where something felt off. I addressed it with them and they immediately removed the item from my bill to satisfy me. Other than that I have bought 2 cars from them and used them for service since 2012 and have always had better than expected experiences in both Sales and Service areas. They have repeatedly been able to work me in during unscheduled service issues and now come to me for some services. More

I'm pleased to say I leases from Ford. I have been with them for over 9 years I have been with them for over 9 years More

Awesome experience as always. The staff there is very friendly and knowledgeable, Dylan had me in and out of there! Courtney recommended the hot chocolate from their coffee bar an The staff there is very friendly and knowledgeable, Dylan had me in and out of there! Courtney recommended the hot chocolate from their coffee bar and it was so good! 5 stars! More

Great service. Called and was able to get an appointment quickly. Dropped car off in the morning and it was ready by 2pm Called and was able to get an appointment quickly. Dropped car off in the morning and it was ready by 2pm More

Friendly knowledgeable and helpful accomplishedwhat I needed to get doneat the appointment things went smoothly needed to get doneat the appointment things went smoothly More

He was very helpful in making sure the process of getting my oil change done went smoothly and efficiently. my oil change done went smoothly and efficiently. More

Excellent communication, quality and service. Courtesy valet was awesome, very polite and prompt 👌 Will return again ! Courtesy valet was awesome, very polite and prompt 👌 Will return again ! More

Awesome work on my brakes. Matt took real good care of me. He made sure I didn’t have to sit and wait. I thought that was pretty cool providing an Uber driver back home while m Matt took real good care of me. He made sure I didn’t have to sit and wait. I thought that was pretty cool providing an Uber driver back home while my brakes were getting fixed More

I was treated in a courteous manner and my oil change, tire rotation was handled in a timely manner. tire rotation was handled in a timely manner. More

Very personal and trustworthy. I feared this would be lost when Ganley took over from Gillingham but it did not. I feared this would be lost when Ganley took over from Gillingham but it did not. More