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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,954 Reviews
Call Service Center (888) 433-2764

1,954 Reviews of Ken Ganley Ford Parma - Service Center

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November 20, 2024

Everyone was great keeping up on the recalls being precise on time. Very satisfied. Thank you More

by MICHELEDIAZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Nov 20, 2024 -

Ken Ganley Ford Parma responded

Thanks, Michele, for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

November 20, 2024

Deliver what they promise! Kind and professional. Appreciate a clean car when I pick up! More

by WIRTZMOLLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Porter is welcoming, friendly and when you arrive and when you pick up!
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Nov 20, 2024 -

Ken Ganley Ford Parma responded

Mollie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

November 20, 2024

Explains things. Alwats have had very good service. Will continue to come to this dealership. More

by SUZEEQ244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2024

Completely satisfied with the service I received. On-time with my service appointment and up front about future services. More

by ANDYCF1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Ken Ganley Ford Parma responded

Andy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2024

I like the atmosphere and professional attitude and look forward to coupons on oil changes. More

by yopowchiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Report | Print
Nov 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

November 19, 2024

Went in for an oil change and told the folks I had a nail on my tire that’s gonna fix it later and then end up fix it for me anyhow no charge outstanding work! More

by JPO62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Nov 19, 2024 -

Ken Ganley Ford Parma responded

Thank you for the five-star rating for our service department! We appreciate your business here at Ken Ganley Ford Parma.

November 17, 2024

Very good customer service. Service on my vehicle was done fast and good. Nice facility. More

by NENOISUZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Nov 19, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2024

Great place . fast and great service I love the excellent customer service. Thanks Ken galley Ford parma More

by joannaalicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano, Alicia Jeffery
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Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 19, 2024 -

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

When I went there I hadn't anticipated that I would be able to walk out with my dream vehicle. Bubba walked through everything with me and made the experience absolutely wonderful. More

by michellebelz72
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba
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Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, Michelle, and for taking the time to leave us this wonderful feedback!

November 15, 2024

George was an excellent service advisor explained everything very clearly very thoroughly willing to work with solving the problem with my vehicle that I had in for service highly recommend George to More

by 317pmcdanieljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with George here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

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