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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,956 Reviews
Call Service Center (888) 433-2764

1,956 Reviews of Ken Ganley Ford Parma - Service Center

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September 07, 2024

They are great! Clean facility and has a very nice staff. I recommend this center More

by jrobron15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Sep 09, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

September 07, 2024

Very friendly. Comfortable waiting area. Convenient vending machines. Appreciated complimentary car wash. Courteous service man kept me informed. More

by DEB33LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
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Sep 09, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

September 06, 2024

Did a great job thank you. I will be returning the next time I need service. More

by Joedivincenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Monske
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Sep 06, 2024 -

Ken Ganley Ford Parma responded

Thank you for your very kind review, Joe! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

September 04, 2024

Dave and George were very good no complaints. All good. I gotta do this in another place. OK, I’m in the other place. Too many people in the office anyway galley Ford did great. More

by TONYTONI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Ken Ganley Ford Parma responded

Tony, Thank you! Dave, George, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Sep 06, 2024 -

Ken Ganley Ford Parma responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

September 03, 2024

The girl who helped me in service(I don't remember her name) was straight forward and didn't beat around the bush about what was wrong with my car. She also referred me to a salesman, where I purchased a More

by lydia74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Jeffery
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Sep 03, 2024 -

Ken Ganley Ford Parma responded

Thanks, Lydia, for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

September 03, 2024

Very please with the service. Big shout out to Alicia Jeffery!!!!! Home made sure I had a Uber ride to and from the dealer understood my situation and went to beyond thank you. More

by Marisol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
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Sep 03, 2024 -

Ken Ganley Ford Parma responded

Thank you so much, Marisol, for your kind words for Alicia and for taking the time to leave us this wonderful feedback!

Sep 03, 2024 -

Ken Ganley Ford Parma responded

Marisol, We are very happy to hear Alicia provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 03, 2024

Alicia was great. Very helpful and made sure our vehicle was taken care of in a timely manner. More

by ME13DIDONNA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
Sep 03, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Alicia here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

August 31, 2024

Friendly service advisor. Very helpful and trustworthy. Girl taking payment not very friendly at all. More

by LZANATH98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
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Sep 01, 2024 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2024

Thank you for keeping my cars serviced in top condition year after year. This includes oil changes and any other maintenance issues that need to be taken care of. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Monske
Report | Print
Sep 01, 2024 -

Ken Ganley Ford Parma responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

August 30, 2024

Always treated very well. They take great care of my car. The only place I take my Ford. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Ken Ganley Ford Parma responded

Patrick, Thank you for your very kind review. Dave and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

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