Ken Ganley Ford Parma - Service Center

Ken gailey is Awsome they take very good care of my vehicle and me got my wheel element and fix my tire i would just like to say you are great i appreat the great servive you provied for me and the und vehicle and me got my wheel element and fix my tire i would just like to say you are great i appreat the great servive you provied for me and the understanding to get to work at a good time. I got out standimg service from the gentlemen and out standing cistom service i would reconmend ford to every one to use. Thank you for a great job well done!!!! More

I have only one service done at Ken Ganley Ford . It was a recall. That is the only work I have done so far at any dealer.Gillingham did recall service before Ganley took over. I do my own maintenanc It was a recall. That is the only work I have done so far at any dealer.Gillingham did recall service before Ganley took over. I do my own maintenance . More

We have been customers of Ganley for many years. Their service is great. Service department is readily available. Sales staff is friendly Their service is great. Service department is readily available. Sales staff is friendly More

Was very courteous. Listen to my needs and made sure they met my needs in every way possible. When above and beyond to do so Listen to my needs and made sure they met my needs in every way possible. When above and beyond to do so More

Service mgr was polite and efficient even showed me the reason for recall.went on service floor under lift reason for recall.went on service floor under lift More

I made, canceled and remade this appointment effortlessly. They were prepared and polite. The gentleman that helped me kept me appraised throughout. I had a comfortable chair to wait in. And s effortlessly. They were prepared and polite. The gentleman that helped me kept me appraised throughout. I had a comfortable chair to wait in. And since I still had a warranty on my car it cost me nothing but time. I always went to Bob Gillingham Ford and will gladly change and come here. More

Great customer service. Got me in quickly for a flat tire and was able to also do brakes the same day! Got me in quickly for a flat tire and was able to also do brakes the same day! More

I had an excellent experience at Ken Ganley Ford Parma. The service was top-notch—honest, efficient, and they went above and beyond by giving me great recommendations for new tires. I highly recommend them The service was top-notch—honest, efficient, and they went above and beyond by giving me great recommendations for new tires. I highly recommend them for anyone looking for reliable and professional service! More

The service advisor was very professional and understood my request. Took a far amount of time for my service appt my request. Took a far amount of time for my service appt More

I was told it would take 2 days to get my part in and they would call me when it arrived. It took over 3 weeks, with no updates, so I had to keep calling to check in. Every time I called, it sounded like they would call me when it arrived. It took over 3 weeks, with no updates, so I had to keep calling to check in. Every time I called, it sounded like the person on the other end did not know what I was talking about. Since moving Ganley Ford West to this location I feel like everyone is spread thin and not able to properly help. More