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Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
2,181 Reviews
Call Service Center (888) 433-2764

2,181 Reviews of Ken Ganley Ford Parma - Service Center

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October 13, 2024

So far, the service center has been great since the takeover from Gillingham Ford. I am hoping for continued reliable service. More

by frannie_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Ken Ganley Ford Parma responded

Frannie, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 13, 2024

Great service took my ford escape there they jumped on it got it back fast and fixed correctly will be back 💪💪💪 More

by Rickbowman41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Oct 14, 2024 -

Ken Ganley Ford Parma responded

Rick, Thanks for sharing about your experience with Ken Ganley Ford Parma. George and our team appreciate your business and hope to see you again soon!

October 12, 2024

Had to wait a little longer than I thought, but service technician kept me informed Magazines were plentiful, but almost 20 years old More

by jimz.superior.flooring.products
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Report | Print
Oct 12, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 11, 2024

Easy to get an appointment. Took care of my problem. George was very helpful and professional. More

by Ivywoike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with George and our team here at Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 11, 2024

It doesn’t take long to find the problem and I’m satisfied with the amount of work that I have done More

by BRIDGETTIE.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
Oct 11, 2024 -

Ken Ganley Ford Parma responded

Thank you for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 11, 2024

Very pleasant and curtious. Easy to deal deal with. Always a pleasant experience at Ken Ganley Ford More

by KATO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 11, 2024

Went in for oil change had great customer service and employees that cared not just about your car but how you were feeling today. Very customer oriented. More

by Jzctwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 10, 2024

Ken Ganely, John Ruper & Tom Yearce are class people and true professionals - it a pleasure to do business with them and i look forward to many more car purchases from Ganley Ford! More

by fiction_matinee0e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 10, 2024

Pretty good service and a decent waiting area for customers. More coupons are needed for customers More

by DEBOENTERPISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2024

Alisha in service was excellent. Explained everything from service to be provided as well as costs involved. Made the whole process quick & easy. More

by JONEAL786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Jeffery
Report | Print
Oct 10, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Alicia was able to help, and we hope to see you again!

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