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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

4.8
2,672 Reviews
Our new and used Nissan dealership in Mayfield Heights, Ohio is conveniently located near Cleveland and waiting to serve you. Our knowledgeable staff can go over the entire Nissan lineup to help you narrow down your car search or can get you scheduled for a service. Now is the time to handle all of your automotive needs, now is the time to visit Ken Ganley Nissan Mayfield!
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6060 Mayfield Rd

Mayfield Heights, OH

44124

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Showing 2,672 reviews

September 14, 2023

Carl Sapolin was great to work with! He is quick to respond, knowledgeable, and reliable!! He communicated updates about the progress of finding me a car and explained how insurance wor More

by MM
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Sapolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Sep 17, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 14, 2023

Everyone was very friendly and professional. Also Everyone I dealt with seemed very knowledgeable and were helpful. More

by MAILMAN0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Boro, Kamal Rida, Krystal Hollins
Sep 17, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

Ken Ganley gives excellent customer service and they treat you like family! I “WON’T” go to any other dealer , and that’s “REAL Talk “!! More

by Glock55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil , Brandon Boro, Ian Behra
Sep 17, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2023

They always give their best effort when their are challenges,which with the nature of the business is understandable. More

by David Teare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Sep 17, 2023 -

Ken Ganley Nissan Mayfield responded

Hi David, thank you for taking the time to let us know how we did. We hope you have a great day!

September 13, 2023

The staff is always professional, attentive and efficient on my vehicle’s needs since I purchased it. More

by Twinmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Korey Kainec
Sep 16, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We hope you have a great day!

September 11, 2023

Paid for extended warranty. Expired 2 months ago. Transfer case went bad at 66,000 miles. No consideration from Nissan or Ken Ganley. Never again will either get a penny from us More

by MARK@BATTLEWAGONMOUNTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Burton
Sep 14, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 11, 2023

The sales and finance staff were knowledgeable and helpful during the auto sales process. Thank you More

by DONWROHDE
Recommend Dealer
Yes
Employees Worked With
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Sep 14, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Donwrohde, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 11, 2023

They did a great job prepping the vehicle and fixing the clunck. However, I'm still waiting for the key fob that was promised within 2 weeks of the purchase. Brian did not keep his promise. More

by 0315amAZUR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kazdin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Sep 14, 2023 -

Ken Ganley Nissan Mayfield responded

We appreciate your positive review about your recent experience with us! We will be in contact regarding the key soon! We can't wait to see you again, have a great day.

September 11, 2023

Hi Brent The service was real good even tho I waited for 4 hrs I will keep coming back More

by KEN6765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Ken Ganley Nissan Mayfield responded

We appreciate your positive review about your recent experience with us! We apologize for the delay- We can't wait to see you again, have a great day.

September 10, 2023

I had a good experience at this car dealership. The staff was friendly and knowledgeable, and they helped me find the perfect car within my budget. More

by Tarekn
Recommend Dealer
Yes
Employees Worked With
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida
Sep 12, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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