Ken Ganley Subaru Wickliffe

Ken was great. Everything went smooth and I love my car! I love my new car Everything went smooth and I love my car! I love my new car More

Very easy people to work with, found what I wanted and worked with me on all the details. worked with me on all the details. More

Very knowledgeable about their inventory. I am very tall and needed a roomy car, they immediately had me try the ones they thought would fit and they all did! I was delighted to have choices. I am very tall and needed a roomy car, they immediately had me try the ones they thought would fit and they all did! I was delighted to have choices. More

My product specialist Ethan Scimenes was a pleasure to work with. Him and the man in finance weren't pushy, and explained all of My options thoroughly. work with. Him and the man in finance weren't pushy, and explained all of My options thoroughly. More

Bob was very informative about the cars and spent a lot of time going over options with me even though I didn't have an appointment despite the dealership being very busy. They were flexible with providing of time going over options with me even though I didn't have an appointment despite the dealership being very busy. They were flexible with providing multiple estimates while I decided whether to pay cash or finance the car. More

Very friendly and knowledgeable. Kept me well informed throughout the whole purchase process. They were willing to work with me on price. Kept me well informed throughout the whole purchase process. They were willing to work with me on price. More

I had a wonderful experience purchasing my 2019 Hyundai Tucson from Ken Ganley Subaru Wickliffe. Anthony Laurienzo was the product specialist who helped me, and he made the whole process feel smooth, respe Tucson from Ken Ganley Subaru Wickliffe. Anthony Laurienzo was the product specialist who helped me, and he made the whole process feel smooth, respectful, and easy to understand. Anthony was professional, patient, and very helpful from start to finish. He answered my questions clearly, helped me feel comfortable with the vehicle, and never made the experience feel rushed or pressured. I really appreciated his honesty and the way he took the time to make sure everything made sense. I also want to give a special thanks to Francisco in management for helping make the process easier and making sure I was taken care of, Terry in financing for helping explain everything clearly, and Candi, who was the first person I spoke with. Candi helped create a great first impression and made me feel welcomed right away. The dealership overall was friendly and welcoming, and I’m grateful for the service I received. I would definitely recommend Ken Ganley Subaru Wickliffe, especially Anthony, Francisco, Terry, and Candi, to anyone looking for a vehicle. More

Overall good. A little too long but the overall experience was a good one. A little too long but the overall experience that I had was a good one. A little too long but the overall experience was a good one. A little too long but the overall experience that I had was a good one. More

Did not end up making a vehicle purchase with them, but I was incredibly impressed with the communication, transparency and overall customer service. I was handled all communications via email (which most de was incredibly impressed with the communication, transparency and overall customer service. I was handled all communications via email (which most dealerships hate), but Matthew Ferdig was quick to answer my questions & provide me all the information I needed. The search for a vehicle & eventual purchase took 5 months & I was in contact with numerous sales reps & dealerships.... and Matt Ferdig from Ken Ganley Subaru Wickliffe was one of the elite people I dealt with. Just because of the quality of up front info, no hidden tricks or cost increases, honest & trustworthy talks... I was confident if I was to buy from Ken Ganley Subaru Wickliffe. I feel that they want to deliver quality vehicles at competitive prices for the good of the people. Just the fact alone that I was sent photos of the vehicle before they were able to do their full inspection felt like they had nothing to hide and wanted to accommodate my requests as soon as they could. Now, I can't speak on anything further than the assistance I received while shopping around for a vehicle, as I didn't end up purchasing one from Matt or KG Subaru Wickliffe... but, I felt the service I received was top tier and deserving of a positive review so that I could help other people like myself who are looking to avoid getting the run around. I felt like I experienced all the tactics in the last 4 months & it was refreshing dealing with someone who just wanted to find the right deal for you. Thank you Matthew Ferdig for all your help & assistance. Your honesty & transparency was appreciated. I recommend! Especially if you want straight to the point & honest communications before even having to visit the store. Things like this can save a whole day, some money & earn you a whole lot of respect from the average person just trying to do the best they can with what they got. More

Excellent service and my whole experience there so positive and happy! Why? Great customer service positive and happy! Why? Great customer service More