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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,290 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,290 reviews

March 24, 2023

My experience was excellent! !!. Joe was the best and the work was timely done and Joe kept me informed thoughout the service. More

by Pat D
Recommend Dealer
Yes
Employees Worked With
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vitale
Mar 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for your review, Pat! We're so happy that Joe provided you with a 5-star visit! -Ken Ganley Subaru Wickliffe

March 24, 2023

Everyone was very nice and helpful in all the various type of cars and services. More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lunar, Rich Llyod
Mar 27, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Deb, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!

Mar 27, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Deb, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2023

Staff was very helpful and worked with my work schedule as far as getting my truck fixed. Adam was very helpful. More

by cindycartwright65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Kraemer
Mar 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Kennaz, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 22, 2023

Staff was very courteous and helpful and took into consideration my work schedule as far as getting my car fixed and returning loaner car More

by KenNaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Kennaz, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2023

The service department is excellent. Jason is a jewel he kept me apprised of everything! More

by mtlbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Mtlbird, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

March 17, 2023

Very helpful staff, loved how they listened to what I needed and found the best vehicle for me More

by Sadegibson2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Eggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 17, 2023

Wait time of 3 hours for service with appointment was excessive. The waiting room emptied twice. Unknown to me the car had been ready for at least 25 minutes without notice. Service rep said he was bogg More

by Loriroy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Clement
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 16, 2023

Thanks for the service, good coffee, Josh was very pleasant and professional, and completed in a reasonable amount of time. More

by mmorton1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 19, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

I had a very pleasant experience at this dealership. The staff was very helpful and informative. They took their time to answer all of our questions and concerns. This was by far the best experience we More

by redzone1_2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Vasile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2023

Ken Ganley had the truck we wanted at a great price. Gino is so cool. More

by eneridal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makalia
Mar 17, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we really appreciate your feedback! Safe travels!

Mar 17, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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