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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,307 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,307 reviews

June 03, 2021

Brad was knowlegable & friendly. We enjoyed working with him & his brother, Brian. Both are an asset to Ganley. The dealer got me the car I wanted from out of state! Looking forward to meeting with Bob S. t More

by Elaine S
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gentile, Brian Lunar
Jun 04, 2021 -

Ken Ganley Subaru Wickliffe responded

Elaine, we are so happy to hear that you had a great time at Ganley Subaru East! Thank you for shouting out our team. We hope that you are loving your new car!

Jun 04, 2021 -

Elaine S responded

Brad will be a great trainer and Brian will be an asset to the sales team!

May 20, 2021

WORST COSTUMER SERVICE!! I've called 8 times since January about our spare key, SPARE KEY!! still, never got a call back. and now our key that came with the truck isn't registering and doesn't start. More

by amanda
Customer Service
Recommend Dealer
No
Employees Worked With
James Callender, Rich Barron
May 08, 2021

Gino took great care of us and made the process all the more amusing. They had a much better selection of used cars than some other dealerships we visited prior. A week later I noticed my coolant was a l More

by aminazuna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Ken Ganley Subaru Wickliffe responded

We’re glad we could deliver a 5-star experience! Thank you so much for choosing to include our team in your first car purchase! We will share your review with Gino and look forward to working with you again! - Ganley Subaru East

May 07, 2021

This is my second Subaru from Ganley. Both times Brad Lunar assisted me. Brad takes the time to make the experience of purchasing a car less stressful. He takes the time to explain things and answers More

by lstein6022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Swyt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Swansinger, Brian Lunar
May 10, 2021 -

Ken Ganley Subaru Wickliffe responded

Thank you for your loyal business! We're so glad that Brad has taken great care of you throughout both of your experiences with us and we'll be sure to share your wonderful feedback with him. Enjoy your new Crosstrek Sport and we'll see you next time here at Ganley Subaru East!

April 25, 2021

Fantastic experience. Extremely helpful, knowledgeable, and insightful about the vehicle. Our test drive and their walkthrough was what sold us. Definitely would recommend to anyone in the market! More

by ryan.szafraniec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lunar
Apr 26, 2021 -

Ken Ganley Subaru Wickliffe responded

Hi Ryan, thank you for your kind words! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 23, 2021

I got my Jeep from Brad at Ganley Subaru East and I love it! Brad was extremely helpful and friendly! I couldn’t imagine going to anyone else for a vehicle! More

by MakenzieDavy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Ken Ganley Subaru Wickliffe responded

We're so glad to hear that Brad made your purchase so special! Thank you for coming to see us and for this awesome five-star rating! - Ganley Subaru East

April 22, 2021

A big shout out to Brad and Brian at Ganley Subaru East for their expertise with the purchase of my new Crosstrek! I would also like to say thanks to Craig H. in service for the recommendation to purchas More

by ppetronie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lunar
Apr 22, 2021 -

Ken Ganley Subaru Wickliffe responded

We're so pleased Brad, Craig, and Brian gave you such excellent care! Our team loves to hear we've done a great job and this five-star rating is proof that we're doing right by you! Thanks for being part of our Ganley Subaru East family!

April 22, 2021

Made an appt. to get my 2018 Forester detailed with a special request to have rail dust stains removed from the paint, for which I offered to pay extra. I also spoke with the tech to mention this when I More

by Jspot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to share this experience. We're glad we could take care of everything in the end and we hope to have the opportunity to earn your business in the future.

Apr 23, 2021 -

Ken Ganley Subaru Wickliffe responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Subaru of Wickliffe! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 21, 2021

I would like to thank Brad, Brian, and Mike at Ganley Subaru East for their exemplary and knowledgeable service. They went above and beyond to make sure we were 100% satisfied. Purchasing a vehicle with More

by Mindee B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Arnoff, Brian Lunar
Apr 21, 2021 -

Ken Ganley Subaru Wickliffe responded

Thank you so much for this fantastic feedback, Mindee! We appreciate you trusting the Ganley Subaru East team with your business and are thrilled to hear that Brad, Brian and Mike took great care of you throughout your visit. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

Apr 21, 2021 -

Ken Ganley Subaru Wickliffe responded

Hi Mindee, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 21, 2021

Brad and Brian were fantastic. Extremely helpful and nice people. I was referred to Brad and would refer him to others! It was a Great buying experience. More

by davidmkemp12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lunar
Apr 22, 2021 -

Ken Ganley Subaru Wickliffe responded

Thanks for the 5-star review! We're happy to hear Brad and Brian provided such excellent support! We hope you love your new ride! - Ganley Subaru East

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