Ken Ganley Subaru Wickliffe

We are enjoying our new Forester Sport! Comfy ride good pick up plenty of space for two of us and our three dogs! Love the unique blue color and sport trim pick up plenty of space for two of us and our three dogs! Love the unique blue color and sport trim More

A very satisfied customer I drove away from Ganley Subaru East very satisfied with the car buying experience I had. I had read the dealership reviews just as closely as I had I drove away from Ganley Subaru East very satisfied with the car buying experience I had. I had read the dealership reviews just as closely as I had read the Subaru reviews. I knew I wanted to buy a Subaru but after my last experience at a dealership 3 ago was so negative, I knew I didn’t want a repeat. Even though I live on the West Side, I drove to the East Side and worked with Hannah Benjamin. I am really glad I did! She was able to answer all my questions and was very helpful, without being pushy, throughout the process. I would readily recommend Ganley East and Hannah Benjamin to anyone. More

You all rock! Thank you for all you did for us! Purchasing a vehicle is always a daunting task. Purchasing two vehicles brings double the...well...everything. Hannah was up for the challenge and exc Purchasing a vehicle is always a daunting task. Purchasing two vehicles brings double the...well...everything. Hannah was up for the challenge and exceeded the expectations that my wife, Kristen, and I had for our experience. Hannah reached out to me through email and text to respond to my initial inquiry and all of my questions before we even stepped on the lot. She was quick to respond, knowledgeable with the information she provided, and both professional and congenial in her tone. When the big day came, Hannah greeted us at the door and seemed both ready and excited to tackle what wound up being an all day event. Throughout the process, Hannah was incredibly transparent and forthcoming with the information we needed to not only find and lease the best vehicles for our needs but also with the relationship we were building and how we would continue to be supported after driving off the lot. In deciding whether or not to go with Subaru, it was difficult to ignore Hannah’s obvious dedication to and belief in Subaru both as a product and as a company, which went miles in helping Kristen and I to make the decision to drive off the lot with two vehicles that day. More important than anything, though, seemed to be Hannah’s goal that we make the right decision for us, allowing us appropriate time and distance to discuss privately when necessary. Throughout the entire process, Hannah became more of a friend than a salesperson; this was evident in both her enthusiasm for Subaru and her genuine excitement for what these vehicles would allow us to do. Once terms were agreed upon, Kristen and I spent some time with Doug working on all the financing and warranty paperwork. No one gets particularly excited about this part, but Doug was both incredibly helpful and enthusiastic about getting us set, explaining the details and making sure that we were taken care of in a way that best benefited us. (And major kudos to him not only for his attention to detail and professionalism but also for going through the process twice!). When we finished with Doug and returned to Hannah, we found that our two new Imprezas had been detailed and that Hannah had gone the extra mile by putting a bow on Kristen’s - such an awesome personal touch! You could tell that Hannah was just as excited as we were that we had taken this huge step. Realizing that it had been a long day, Hannah did what she could to get us off the lot quickly while being sure to remind us that she was available for whatever support we needed moving forward. Six days after this experience, I can confidently say that I couldn’t be happier and more satisfied with our experience with Hannah, Doug, and the entire staff at Ganley Subaru East. You all rock! More

My lease came due during the initial phases of Covid 19 social distancing practices. Everyone at Ganley made me feel comfortable. Brad Lunar handled everything by phone and even made special trips to my h social distancing practices. Everyone at Ganley made me feel comfortable. Brad Lunar handled everything by phone and even made special trips to my home, dropping off and picking up paperwork, to make sure I was happy every step of the way. More