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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,312 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,312 reviews

May 15, 2020

Great Experience Hannah Benjamin made the experience of buying a new car painless, not at all like the old days. I would have to say everyone I did meet was extremely More

by John & MaryJane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Benjamin, Mike Swansinger
May 14, 2020

Nice job getting me into my new ride under 2 hours. G I bought the middle package on a Crosstrek a little over a year ago and was very pleased with the car. I upgraded to the Limited package and I'm reall More

by nancy.peters1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 16, 2020 -

Ken Ganley Subaru Wickliffe responded

Hi Nancy, thank you so much for your positive comments about Ganley Subaru of Wickliffe! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 13, 2020

Love my salesman. My boyfriend bought a car from Lou Kosmerl at Ganley Subaru East and told me if I ever buy a car go see Lou.I am glad I did. It was the best experienc More

by tlawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! We hope to be of service to you again! Take care!

May 12, 2020

Very nice group of people trying to help people These guys were great courteous, polite,I had no credit but they stepped up to the plate to make sure I was leaving with a car,thank you Alec compola, More

by robertmcwhorter42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Campola
May 14, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Subaru of Wickliffe! Please don't hesitate to reach out to us if there's anything more we can do!

May 12, 2020

The best dealership around! We were looking for a used car and I was in a bad mood tired of the corona virus crap and Did not want to deal with a bunch of liars and listen abou More

by Dreamofjeannie0108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pruce, Rich Barron, Alec Campola
May 16, 2020 -

Ken Ganley Subaru Wickliffe responded

Wow, it's experiences like yours that really keep us motivated! We are very happy we could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 12, 2020

My experience with Ganley and Alec were great. Alec was a more than reasonable salesman and helped make the car buying process smooth and easy. More

by nwetzel94
Recommend Dealer
Yes
Employees Worked With
Alec Campola
May 14, 2020 -

Ken Ganley Subaru Wickliffe responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2020

Customized shopping to your individual needs Review of purchases made May 1st, 2020 as well as May 4th, 2020. Originally we were looking at a Forester for our daughter. I had been doing researc More

by barbie#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Swansinger
May 05, 2020

Typical shady used car salesman. Told us the car 'only needed an exhaust, and that sound was just a tire'. Check engine light came on the next day and it needed a catalytic converter, radiator, and a who More

by drewbrim
Recommend Dealer
No
Employees Worked With
Michael Pruce
May 21, 2020 -

Ken Ganley Subaru Wickliffe responded

Hello, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please reach out to Sarah Lapuma at Slapuma@ganleyauto.com or (440) 585-1000 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. We look forward to hearing from you.

April 28, 2020

Ganley Subaru East, and Brad Lunar in particular, we’re absolutely incredible to work with. This was my first time buying a car and I am so pleased with my experience. If you’re looking for a Subaru, go to More

by katielauria
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gentile
Apr 29, 2020 -

Ken Ganley Subaru Wickliffe responded

Katielauria, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Ganley Subaru of Wickliffe!

April 27, 2020

We are enjoying our new Forester Sport! Comfy ride good pick up plenty of space for two of us and our three dogs! Love the unique blue color and sport trim More

by maggie57
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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