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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,325 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,326 reviews

November 11, 2024

Great to work with this dealership. Salespeople are great. Would go back if I was to purchase another Subaru in the future. More

by Dennis_betsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crissy Faught
Nov 12, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear you had a great experience with our team at Ken Ganley Subaru Wickliffe! We look forward to welcoming you back for your next Subaru purchase. Until then, take care and enjoy your new vehicle!

November 09, 2024

Giovanni was very friendly and courteous. He explained everything to me and arranged for a ride home. The whole process was as smooth as could be. My only complaint is that it was not under w More

by Crpace1619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Nov 11, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe. We're glad to hear Giovanni provided friendly and courteous service, but we're sorry about the confusion regarding your warranty coverage. We appreciate your feedback and will use it to improve our services moving forward. If there's anything else we can do, please let us know!

Nov 12, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, thank you for taking the time to leave us feedback about your experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (440) 585-1000.

November 08, 2024

Very knowledgeable and kind. Will went the extra mile to make sure we understood everything More

by bonniekreppert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ken Ganley Subaru Wickliffe responded

Bonnie, we're happy to hear Will & the team provided you with an excellent experience here at Ken Ganley Subaru Wickliffe! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

Nov 10, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

The purchase went quickly. The sales and financial departments were helpful and professional. Mr. Mangotra was most helpful. He listened to what I was looking for and answer More

by TCHURCH3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anshu Mangotra
Nov 08, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Mr. Mangotra and the team at Ken Ganley Subaru Wickliffe made your car buying experience a smooth one! Thank you for sharing your positive feedback with us. Enjoy your new vehicle!

Nov 10, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

From the first greeting at the door to finalizing the paperwork, the buying process was smooth and stress-free. Joy is friendly, helpful, patient and knowledgeable, and she went out of her way to delive More

by ELAVERDE
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Callender
Nov 06, 2024 -

Ken Ganley Subaru Wickliffe responded

It's fantastic to hear that Joy made your experience at Ken Ganley Subaru Wickliffe smooth and stress-free! We appreciate the feedback and are delighted she could exceed your expectations. Enjoy your new vehicle!

November 04, 2024

Excellent personal service! We felt heard and understood regarding our needs and not pushed into other options! Will definitely visit next time we need a car! More

by SSPEROFF91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anshu Mangotra
Nov 05, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with Ken Ganley Subaru Wickliffe! We're delighted to know that our team provided excellent personal service and met your needs. We look forward to welcoming you back when you're ready for another car! Safe travels!

November 04, 2024

Good overall experience. Vehicle pickup took longer than expected due to car detailing and short staffing. More

by JOHNPENZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Eggers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ken Ganley Subaru Wickliffe responded

John, thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe. We appreciate your patience during the vehicle pickup process and are glad to hear that, overall, it was a positive experience. Safe travels!

November 04, 2024

Joy was a pleasure to work with and made car purchase experience wonderful and provided all information requested and then some More

by LIZ4OILS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Liz! We're delighted to hear that Joy made your car purchase experience at Ken Ganley Subaru Wickliffe a wonderful one! Thank you for sharing your positive feedback, and we hope you're enjoying your vehicle.

Nov 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 04, 2024

Very professional service team. Although I didn’t purchase my Forester from this Ganley franchise, they were more than happy to help with my repair. More

by Mar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Mar, we're delighted to hear that our service team at Ken Ganley Subaru Wickliffe could assist you with your Forester. We look forward to serving you again! Safe travels!

Nov 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello Mar, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

November 03, 2024

He was very helpful, and made the process go very easy and smooth, thank you Anshu More

by GabrielaSawyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anshu Mangotra
Nov 04, 2024 -

Ken Ganley Subaru Wickliffe responded

Gabriela, It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. We look forward to seeing you again! - Ken Ganley Subaru Wickliffe

Nov 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you have a great day!

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