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Ken Ganley Subaru Wickliffe

Wickliffe, OH

Overview
Employees
Reviews
Vehicles
4.9
2,263 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,263 reviews

August 02, 2024

Nice guys. Deserve better working spaces! No pressure buying, great to work with. Would recommend. More

by Apow
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon, Anshu Mangotra
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Aug 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for recommending our team at Ken Ganley Subaru Wickliffe!

August 02, 2024

Professional, honest and reliable. Service sometimes slow and appointments not always on time and desk unattended at times. More

by SUESUTKUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert who does training for features in car is excellent and very patient!, James Callender
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Aug 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for your feedback! We're glad to hear that you found our team at Ken Ganley Subaru Wickliffe professional and reliable. We apologize for any delays you've experienced and will work on improving our service efficiency.

August 01, 2024

Easy peasy negotiations. No pressure Enjoyed working with Will Young and the finance director Both very personable More

by meyerslinda75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 31, 2024

Anthony was very understanding and took the time to listen to exactly what I wanted in the vehicle. The manager was not….., he was pressuring me into accepting the deal and kept saying it’s a great dea More

by Ttfit93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Laurienzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Swansinger
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Aug 01, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 31, 2024

They were very straight forward and helped me with my car situation without judgement or trying to change my mind. More

by Hayley B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Callender
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Aug 01, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello Hayley, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2024

Everyone was very friendly and I did not feel pressured into making a decision. I appreciated the time spent answering my questions and the willingness to accommodate any requests that I had. More

by Sueclarinetist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2024

The facility is pleasant, and thedealership very professional. Our salesperson William Uoung took time answering questions. More

by Anna
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello Anna, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2024

My wife and I purchased a used Subaru here and the entire process could not have been any easier or smoother. Everyone was kind and sincere with us from the moment we first walked in the door, to the moment More

by JohnnyKleveland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 29, 2024

Giovanni is always amazing. He was able to get me in and out quickly so I didn't need to leave my car. More

by Sreilly21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Jul 30, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be supportive during your experience here at Ken Ganley Subaru Wickliffe. Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2024

Allie was so amazing to work with. I called and told her what I was looking for and she found my car and had it delivered within 2 days! More

by JACIBUCCI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!

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