Ken Ganley Subaru Wickliffe

Overall the purchasing experience was smooth. They had all of the paperwork ready to go when we got there which saved a lot of time. We were an out of state buyer and they knew exactly what paper They had all of the paperwork ready to go when we got there which saved a lot of time. We were an out of state buyer and they knew exactly what paperwork needed to happen. The salesman (Cristian) spent over two hours with us demonstrating how all of the electronic options worked on our car. He even pared out cell phones and the garage door opener. Very helpful ! More

The sales associates and finance people were easy to work with and respectful. I didn’t expect to leave the dealer with a new lease the same day, but my current lease was almost up and terms of the new lease with and respectful. I didn’t expect to leave the dealer with a new lease the same day, but my current lease was almost up and terms of the new lease were quite reasonable. Overall I was pleased with the experience. More

My experience exceeded expectations. Christian and others who helped me with the process were very helpful. Christian and others who helped me with the process were very helpful. More

The employees at this dealership were very kind and helpful throughout the process of buying my first car. I didn’t feel uncomfortable or pressured like I had at other dealerships and I walked away wit helpful throughout the process of buying my first car. I didn’t feel uncomfortable or pressured like I had at other dealerships and I walked away with a new car that I love. More

Ken Eggers(? ) was very helpful. Wouldn’t have bought that car without him. However after purchasing the car my phone was spammed by Subaru asking me to buy a warr ) was very helpful. Wouldn’t have bought that car without him. However after purchasing the car my phone was spammed by Subaru asking me to buy a warranty WHICH I ALREADY HAD! That’s why you only get 4 stars. More

Ken Ganley Subaru Wickliffe was one of several Subaru dealerships I reached out to via e-mail in my search for a new 2024 Crosstrek Limited lease deal. The dealership responded back to me with the re dealerships I reached out to via e-mail in my search for a new 2024 Crosstrek Limited lease deal. The dealership responded back to me with the requested information, but only after a secondary email restating my request. And the information provided was not as comprehensive as I requested. On the plus side the conversation was cordial and their internet sales manager also followed up with me. I would encourage more dealership work with customers who indicate their communication style is electronic versus trying to get a customer in the door; our time as as valuable as yours. Ultimately I worked with Brunswick Subaru for their willingness to provide me all the info needed and respecting my time. More

Came for an out of state used car purchase. The car was freshly detailed, including an oil change, and extremely clean compared to every other dealer I went to. I would have no problem buying a The car was freshly detailed, including an oil change, and extremely clean compared to every other dealer I went to. I would have no problem buying another car from them. More

Dealership was professional and efficient. Ken Eggers and Dario Miocic were both kind and helpful. Process was fluid and much less stressful compared to other dealerships I've experienced. Ken Eggers and Dario Miocic were both kind and helpful. Process was fluid and much less stressful compared to other dealerships I've experienced. More

I went in moments notice to look at a vehicle online and sell my car. The guy ken that helped me was amazing. He made it quick and painless. He even followed up with me about finding a spare key to the car sell my car. The guy ken that helped me was amazing. He made it quick and painless. He even followed up with me about finding a spare key to the car I purchased and to see how everything was going! More

Ken was a pleasure working with! Most pleasant experience buying a car. Will definitely come back for one!! Most pleasant experience buying a car. Will definitely come back for one!! More