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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
373 Reviews
Call Service Center (440) 585-1000

373 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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June 14, 2025

Jason Caja has exceptional customer service and an asset to the team! Thank you for your attention to detail and follow through on service. More

by Benprusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for highlighting Jason's exceptional service at Ken Ganley Subaru Wickliffe! We're delighted to know his attention to detail and follow-through made a positive impact on your experience. We appreciate your feedback!

June 09, 2025

I have been a Subaru owner for the past 15+ years and have been very satisfied with their service department and the two Foresters that I have owned. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Ken Ganley Subaru Wickliffe responded

James, we're delighted to hear about your long-term satisfaction with Ken Ganley Subaru Wickliffe and our service department! Thank you for being a loyal Subaru owner.

June 08, 2025

Very good service. I will be using yor service in the future. I will recommend you dealership to my friends. Thank you!! More

by bubbyvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Jun 09, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi Bubby, thank you for the wonderful feedback! We're delighted to hear that you're planning to return and recommend Ken Ganley Subaru Wickliffe. We look forward to serving you again in the future! Safe travels!

Jun 11, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 07, 2025

Went in to get tailgate fixed, wouldn't open. Jason went out to car and pressing latch, counting beeps, etc... opened it! No body work needed! And the discounts! Thanks all! More

by gcznadel
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Taylor
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Jun 09, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Jason was able to assist you during your recent visit at Ken Ganley Subaru Wickliffe. We're glad everything worked out smoothly and appreciate the shoutout!

June 06, 2025

Ken Ganley of Wickliffe staff are very friendly and professional and have been every time I visit the dealership. More

by Pleased New Subaru Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Jun 09, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe consistently provides friendly and professional service. We look forward to seeing you again soon!

June 06, 2025

Ken Ganley Subaru has been very friendly and professional at all times that I have visited the dealer location. More

by Pleased New Subaru Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Jun 09, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for the kind words! We're delighted to hear that your visits to Ken Ganley Subaru Wickliffe have been met with friendly and professional service. We look forward to seeing you again soon!

June 03, 2025

Excellent service- the staff takes the time to listen to customer concerns-thank u much More

by laribus77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Ken Ganley Subaru Wickliffe responded

We're glad this experience could earn us five stars! Thank you! - Ken Ganley Subaru Wickliffe

June 03, 2025

Giovanni Netta And the entire staff kept me informed and made sure i was taken care of More

by domenicnoce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Ken Ganley Subaru Wickliffe responded

We're happy to hear Giovanni & the team took great care of you during your recent visit here at Ken Ganley Subaru Wickliffe! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

June 03, 2025

Very upfront and direct with service. I appreciate Giovanni keeping me updated throughout the process. More

by Tarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Jun 04, 2025 -

Ken Ganley Subaru Wickliffe responded

Tarah, we're glad to hear Giovanni kept you informed and provided great service at Ken Ganley Subaru Wickliffe. Thanks for the feedback!

Jun 06, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi Tarah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2025

I have my car serviced here and Franco and the techs are always great. I never have to wait long and they keep me informed on the status from start to finish. They are always up front and transparent with More

by rajk6569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi Raj, thank you for sharing your experience with us! We're delighted to hear that Franco and the team at Ken Ganley Subaru Wickliffe provide such efficient and transparent service. We appreciate your trust in us for your car's needs!

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