Ken Ganley Subaru Wickliffe

The service department is excellent. Customer service is very well organized, and everyone is pleasant. Transparency is superb. Customer service is very well organized, and everyone is pleasant. Transparency is superb. More

Always professional and thorough. Have grown very fond of this dealership and maintenance organization. I see the same people and the same fine service every time I have service on Have grown very fond of this dealership and maintenance organization. I see the same people and the same fine service every time I have service on our new Outback Touring XT ... perhaps the best car we have ever owned (we traded in our Lexus). Ganley Wickliffe is the best dealership I have come to know. Subaru the best auto and service. More

I bought a 2026 Crosstrek Wilderness here in February 2026 and had a minor issue with it so I took it in yesterday. I can't say enough good things about the service department. They never try to sell me 2026 and had a minor issue with it so I took it in yesterday. I can't say enough good things about the service department. They never try to sell me services I don't need (I previously had a certified 2019 Impreza from here and always came here for service till I traded it for the Crosstrek), and they communicate every step of the way. Everyone is friendly and super helpful. They had the part on hand and performed the warranty repair while I waited. And their waiting area is spacious and comfortable and well stocked with bottled water, coffee, snacks, etc. There's a Subaru dealership much closer to my home but Ganley Subaru Wickliffe is worth the extra drive! More

Best service department I’ve dealt with in my time. Same employees have been there for years and that speaks volumes Same employees have been there for years and that speaks volumes More

Friendly , efficient kept me informed ,service advisor-Tommy was quite helpful.price quote upfront and was honored advisor-Tommy was quite helpful.price quote upfront and was honored More

It has been years since I had taken any of my Subarus to be serviced here. My car's dashboard was lit up like a Christmas tree, and I was going to have it towed to another dealer nearby my home. That dealer be serviced here. My car's dashboard was lit up like a Christmas tree, and I was going to have it towed to another dealer nearby my home. That dealer couldn't repair my car until the middle of July! So I towed my Subie to Ken Ganley Subaru Wickliffe instead. The service team diagnosed the issue and provided me with a loaner vehicle. Jason Caja was my service provider, and he offered me options for the best way to get my Subie back on the road. Thank you! More

for the years i have been coming here i have so far been very satisfied. very satisfied. More

Everyone there has been very nice and helpful. Explains everything to me. I waited for my car. They were very busy, but it was done before the time he told me. Explains everything to me. I waited for my car. They were very busy, but it was done before the time he told me. More

Technician Tommy was very friendly and thorough in explanations. Great location and job well done! explanations. Great location and job well done! More

Asst Service Mgr Jason is a great asset to the Ganley organization! Positive, professional and helpful. Rates a 10 across the board… organization! Positive, professional and helpful. Rates a 10 across the board… More