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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
240 Reviews
Call Service Center (440) 585-1000

240 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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March 07, 2024

Joe at the Service Department is outstanding! ! He kept me informed every step of the way until my car was running perfectly! Great experience! More

by sallyrochford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Ken Ganley Subaru Wickliffe responded

Sally, it's fantastic to know that Joe provided you with such great service at Ken Ganley Subaru Wickliffe. We're glad your car is running perfectly now! Thanks for sharing your experience.

Helpful
February 29, 2024

Jason as always was very thorough and polite! Giovani, also was very polite! Thanks to both of these gentleman! More

by spbne
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovani
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Mar 01, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know that Jason and Giovani provided you with a great experience at Ken Ganley Subaru Wickliffe. Thanks for the positive feedback!

Helpful
February 22, 2024

Knowledgeable staff and mechanics. Took my 14 yr. old Forester in for servicing and was out in just 2 1/2 hours. More

by sewinbody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshuah B. Nassan
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Feb 23, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know our team at Ken Ganley Subaru Wickliffe was able to provide you with a quick and efficient service for your Forester. Thanks for the positive feedback!

Helpful
February 04, 2024

Entire experience was great, from service desk to exit. Everyone I dealt with was courteous and respectful. More

by speciform
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to know you had a great experience with our team at Ken Ganley Subaru Wickliffe. Our team always aims to provide courteous and respectful service. Thanks for the positive feedback!

Feb 07, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
January 30, 2024

This dealership has great service for both buying the car and keeping it serviced. Always attentive, friendly service in a beautiful showroom. More

by david retzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi David! We're delighted to know that you had a great experience with both our sales and service teams at Ken Ganley Subaru Wickliffe. Thanks for your kind words about our attentive staff and showroom!

Jan 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi David, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

Helpful
January 30, 2024

Giovanni was great as the Service Department was on overload. He arranged for my ride home as the service could have possibly taken 5 hours and then called to let me know it wouldn't be ready that d More

by Birdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Jan 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Birdie, it's great to know Giovanni and our team at Ken Ganley Subaru Wickliffe were able to accommodate your schedule during service. We appreciate the feedback and are here for any future needs you may have!

Helpful
January 25, 2024

Every one is very nice and very clean building. Thank you for the excellent service. More

by maxine kapluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Maxine! Thank you for leaving us this five-star review and kind words about our service team at Ken Ganley Subaru Wickliffe! We'll see you next time!

Helpful
January 17, 2024

Every one at the dealership was very professional and helpful. Bravo and thank you to all. More

by waskat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Ken Ganley Subaru Wickliffe Team

Helpful
June 10, 2023

Joe was Great! He greeted my husband and I. He was very happy to help us and answered our questions. More

by SmilesforSubaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Ken Ganley Subaru Wickliffe responded

We're happy to hear that Joe provided great service and answered all of your questions! Thank you for choosing Ken Ganley Subaru Wickliffe. It was our pleasure to assist you both and we hope to see you again in the future!

Jun 13, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 19, 2023

As always service was terrific and Jason was so kind to arrange a loaner during repairs and keep me posted on progress throughout repairs. More

by MJTOLES@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jason
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May 22, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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