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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
357 Reviews
Call Service Center (440) 585-1000

357 Reviews of Ken Ganley Subaru Wickliffe - Service Center

Sort by
March 12, 2025

So far they always go above and beyond to help, always seem like they really care. More

by Gradovanic0214
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Eggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for your confidence in Ken Ganley Subaru Wickliffe! We are grateful to have you as a customer!

March 05, 2025

Giovanni is great. The whole staff kept me informed through out the whole process. They are the best More

by domenicnoce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
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Mar 06, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting Giovanni & the Ken Ganley Subaru Wickliffe team with your service needs! We appreciate the awesome feedback and look forward to serving you again next time!

March 05, 2025

Spent over $2500 on repairs a couple weeks ago and my car still wants to stall out on me. 37000 miles on it- not even 7 years old yet. Looks like I got a lemon. More

by Zovinc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Mar 09, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 02, 2025

Great people. Wonderful service. Always let's you know if there are any problems that need to get fixed. More

by colleensalamone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you had a positive experience with our team at Ken Ganley Subaru Wickliffe! It's great to know our service and communication met your expectations. Thank you for the feedback!

February 27, 2025

Service Rep Jason Caja was exceptional with multiple communications that my particular case required and he took the time to thoroughly explain its status and situations - always answering my questions More

by Paula K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Paula, we're delighted to hear that Jason provided exceptional service and clear communication during your visit at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive experience with us!

February 26, 2025

Well run . Every one is courteous and competent. They make what is a difficult task for an older woman as pleasant as it could possibly be. Thank you. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella & Brandon Beck
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Feb 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Sandra, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe made your experience pleasant and stress-free. Thank you for the kind words!

February 25, 2025

They have an incredibly friendly and knowledgeable staff ready to answer any questions that you may have. Impeccable sales and service teams. More

by Chris
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
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Feb 26, 2025 -

Ken Ganley Subaru Wickliffe responded

Chris, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe made such a positive impression! Thank you for the wonderful feedback.

Feb 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello Chris, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2025

Very friendly and courteous. Work down quickly. I would refer people to their service department. More

by Deborahcollins58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for the fantastic feedback, Deborah! We're honored to receive your support and hope to see you again next time here at Ken Ganley Subaru Wickliffe!

Feb 23, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

ABSOLUTELY THE BEST SERVICE DEPARTMENT! !!! I can’t imagine taking my car elsewhere! Service, kindness, efficiency and skill are all top priorities. We have bought three Subarus from Ganle More

by stevenedie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni & Brandon - 10 STARS!!!
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Feb 19, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing such a glowing review of our service department at Ken Ganley Subaru Wickliffe! We're delighted to know that Giovanni and the team have consistently provided top-notch service. We look forward to assisting with your future Subaru needs!

February 14, 2025

Best experience I’ve had. Service was excellent. They even put a lollipop on my dashboard for my granddaughter! More

by schuttl7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Scholti. 5 stars
Report | Print
Feb 17, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you had such a positive experience at Ken Ganley Subaru Wickliffe! Thank you for choosing us and sharing your feedback!

Feb 18, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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