Ken Garff Honda Riverdale

While I believe they offer good service, my last experience with them left me a bit disappointed. Jesse was very professional, however; I left the dealership without my issue being resolved the firs experience with them left me a bit disappointed. Jesse was very professional, however; I left the dealership without my issue being resolved the first time around and I feel that was due to the service team not taking the time to appropriately diagnose my Pilot. If I hadn’t already had a follow up the next week, I might’ve had bigger issues with my vehicle due to their lack of thoroughness. It also cost me more than it should’ve cost had they taken the time to try and identify the issues. It took me coming back and sitting with another service team member and personally showing them the issue was easily replicated and the team had cut corners. More

Excellent customer service from Jesse and my car was finished sooner than promised. Appreciated that I received communication updates provided via text. Had an alert on car when driving home. Notified J finished sooner than promised. Appreciated that I received communication updates provided via text. Had an alert on car when driving home. Notified Jesse and he provided excellent instructions on what to do and it was able to be resolved without having to take my car back in. More

Zack dickson gave us excellent service and answered all the questions we had thank you the questions we had thank you More

Excellent service, professional staff. They completed the work on my car quicker expected and always do great work on my car! They completed the work on my car quicker expected and always do great work on my car! More

I've been bringing my Honda here for over 20 years, and the service has always been top-notch. Rick is incredibly knowledgeable, and I trust him completely to take care of my car. During my last visit, Jac the service has always been top-notch. Rick is incredibly knowledgeable, and I trust him completely to take care of my car. During my last visit, Jacob handled everything with professionalism, keeping me informed throughout the process. The fair pricing and excellent communication give me peace of mind every time. I highly recommend this dealership for anyone looking for reliable service! More

Jakobie was amazing in helping us find the exact car we were looking for. He made our experience really wonderful and easy! It was a pleasure to work with him. We will definitely recommend Jakobie and Ken were looking for. He made our experience really wonderful and easy! It was a pleasure to work with him. We will definitely recommend Jakobie and Ken Garff Honda Riverdale to everyone. More

Honda, and the service department as a whole is wonderful. They always do a fantastic job in a timely manner. They are all knowledgeable, friendly and professional. wonderful. They always do a fantastic job in a timely manner. They are all knowledgeable, friendly and professional. More

We were so pleased with the way our experience went. Jeremy was friendly and upfront about everything. We never felt like we were getting the runaround. He was so helpful during the purchase and at clos Jeremy was friendly and upfront about everything. We never felt like we were getting the runaround. He was so helpful during the purchase and at closing. We would definitely work with him again. Thanks for a great experience! More