Ken Garff Honda Riverdale | Page 462

Yep, I Knew It So, my elderly father's 25+ year old car finally broke down and the repairs would cost more than the fix... we were on the hunt to purchase a vehicle So, my elderly father's 25+ year old car finally broke down and the repairs would cost more than the fix... we were on the hunt to purchase a vehicle from the 21st Century. We searched throughout the area and while there were options out there, aligned with the budget, neither of us were feeling particularly good about the choices. I had lived in Ogden in 2015 and always and satisfactorily, used Ken Graff Honda for the upkeep of my own car. I checked the website on the off channel center they'd have a good vehicle within my father's budget and sure enough - they did. It was a blessing. We received good customer service from the sales rep Tyler Briscoe and are happy with the overall experience. More

Great My experience with Ken Garth was great. The salesman, enoch, was great He wasnt pushy and very knowledgable. Id come back and ask for him to.he My experience with Ken Garth was great. The salesman, enoch, was great He wasnt pushy and very knowledgable. Id come back and ask for him to.help me again. More

Awesome place to get your car! Great experience getting my new CR-V. Tyler made the experience easy and was very helpful and pleasant to work with. Would definitely go back to Tyler Great experience getting my new CR-V. Tyler made the experience easy and was very helpful and pleasant to work with. Would definitely go back to Tyler and Ken Garff for my next vehicle! More

Great staff The service center kindly looked into a issue our car was having and didn't charge us even though they spent a couple days looking into what the issue The service center kindly looked into a issue our car was having and didn't charge us even though they spent a couple days looking into what the issue could be. More

New key bob installation Frank greeted me with a friendly, welcoming attitude. He explained the procedure that was to take place and approximate time to complete. I indicate t Frank greeted me with a friendly, welcoming attitude. He explained the procedure that was to take place and approximate time to complete. I indicate that I would wait for my vehicle. it was completed in the state time. I was given my receipt, new key bob as well as the my current key bob. Frank indicated if there were issues with the key bobs and the vehicle to call him and the service department would remedy the issue. Excellent communication/explsination by Frank as well as providing me with assurances. Well done!! More

Great Service and Friendly Employees Ken Garff Honda is a great option, quick service, and thorough inspection. They make it easy for you to understand what the procedures were and how th Ken Garff Honda is a great option, quick service, and thorough inspection. They make it easy for you to understand what the procedures were and how they succeeded in the service of your vehicle. More

Alignment and new tires I brought my car in to get new tires and an alignment as well as a dress a safety recall on my accord. I was in a hurry so I asked them to expedite t I brought my car in to get new tires and an alignment as well as a dress a safety recall on my accord. I was in a hurry so I asked them to expedite the process in which they did very well. However, when I picked up the car this service Tech told me the alignment information was left in the car I thought that was odd but OK I paid what I owed nearly 600 dollars a and left. When I went to the car I picked up the alignment information and noticed it had a Before & After diagram. The diagram showed the front right portion of the vehicle was in red or out of tolerance before the alignment. I noticed on the after alignment the although there were some slight changes in some of the other portions of the vehicle the portion that the front right was that in red before was still in red and shown to be out of tolerance after the alignment. This was not made clear to me at all until I'd paid and got in the vehicle and read the information. If there was an issue getting the in vehicle aligned within tolerance I believe they should have made me aware of it instead of just charging me for it and hoping I didn't notice. I feel ripped off and I'm very displeased I will be contacting them shortly. More

Poor customer service Very poor customer service. I had to ask to be helped when I walked in while the employee was not busy helping anyone. He acted bothered both times I Very poor customer service. I had to ask to be helped when I walked in while the employee was not busy helping anyone. He acted bothered both times I interacted with him/asked him about my vehicle. He made a couple rude and sarcastic comments. He also didn’t notify me when my car was ready. It was not a very professional experience. More

Very Easy Don’t let the fear of car buying scare you away from going to Ken Garff. Mario helped us when we were under a big time constraint. Don’t let the fear of car buying scare you away from going to Ken Garff. Mario helped us when we were under a big time constraint. More

Michael Goodrich was oitstanding. He knew his stuff Michael Goodrich was fantastic. He knew all the info on the car I selected. He answered all my questions without making me feel dumb. Love him....love Michael Goodrich was fantastic. He knew all the info on the car I selected. He answered all my questions without making me feel dumb. Love him....love the car! More