Ken Garff Honda Riverdale

Good experience Zach was super chill, low pressure, and showed me what I wanted without trying to upsale me. They stayed late for us when we were trying to figure out Zach was super chill, low pressure, and showed me what I wanted without trying to upsale me. They stayed late for us when we were trying to figure out our financing. Rad guys. More

Excellent Service My Service Advisor went above and beyond to provide me details of my service. They care about their customers there and it shows. From the purchase of My Service Advisor went above and beyond to provide me details of my service. They care about their customers there and it shows. From the purchase of my new CR-V to the Service department, we were taken great care of. More

Great experience at Riverdale Honda. The service people were pleasant, provided good service and were very quick. I had questions about the service after I had left my car at the service The service people were pleasant, provided good service and were very quick. I had questions about the service after I had left my car at the service center. I messaged my questions and Dan was quick to respond and take care of everything. More

Diagnosis of shaking problems They were a great help find and explaining the issues that could be related to the shuddering problem and the best way to go about fixing it. They were a great help find and explaining the issues that could be related to the shuddering problem and the best way to go about fixing it. More

Failure to inform I brought in my pilot to have the check engine light checked as well as a recall repair. Upon pickup the check engine light was not addressed. I had t I brought in my pilot to have the check engine light checked as well as a recall repair. Upon pickup the check engine light was not addressed. I had to ask and the technician did not know. I was required to wait to find out and told I will need to bring it in again. A phone call prior to pick up and the problem resolved while my vehicle was in the shop would have made a world of difference. I will now have to spend another day without a car. More

Ken Garff service is always great This location always provides great customer service. Frank is super friendly and professional. I call the day of and they always get me in, which I This location always provides great customer service. Frank is super friendly and professional. I call the day of and they always get me in, which I appreciate. Thanks More

Quick! Everyone was friendly and got me out quickly! I appreciate Ken Garff Honda Service and the quality of work performed.... I look forward to a continued Everyone was friendly and got me out quickly! I appreciate Ken Garff Honda Service and the quality of work performed.... I look forward to a continued relationship. More

Good kids area Great kids area while we were waiting. People were friendly and helpful. Problem wasn't found with door but that isn't necessarily their fault. Great kids area while we were waiting. People were friendly and helpful. Problem wasn't found with door but that isn't necessarily their fault. More

Service Everything was good. The only thing I want to mention is this. I received a video of my dirty air filters but there was absolutely no mention of my Everything was good. The only thing I want to mention is this. I received a video of my dirty air filters but there was absolutely no mention of my battery that failed your test. If I had not noticed it on the paperwork nothing would have been said. So the thing that would have stranded my wife that was tested and found bad was not even mentioned. I appreciate being informed about dirty filters but an item of far greater concern was not mentioned. I don’t know if that is because it was a warranty item or not. Other than that everything was great! More

FAST AND EASY MARIO WAS GREAT, FAST AND SUPER EASY TO DEAL WITH. I SIGNED THE PAPERS AND HE GOT THE CAR READY AND BROUGHT IT TO ME. MARIO WAS GREAT, FAST AND SUPER EASY TO DEAL WITH. I SIGNED THE PAPERS AND HE GOT THE CAR READY AND BROUGHT IT TO ME. More