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Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,877 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,877 Reviews of Ken Garff Honda Riverdale - Service Center
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November 29, 2021
Kevin Hurd is amazing and deserves a raise. He exemplifies what customer care and service should be. A customer service award should be named after him. exemplifies what customer care and service should be. A customer service award should be named after him. More
by threecharlie
Verified Customer
November 29, 2021
I was very pleased with the communication. I was keep informed regularly by text, and by personnel phone calls. informed regularly by text, and by personnel phone calls. More
by BRIAN.WEESE
Employees Worked With
November 27, 2021
Frank in the Service department provided unsurpassed Customer Service. I brought the car in for a scheduled oil/filter change. As well as keeping me updated on the progress and texting a video of The in Customer Service. I brought the car in for a scheduled oil/filter change. As well as keeping me updated on the progress and texting a video of The inspection of the in car air filter,, Frank was able to resolve an issue that we concluded was caused by the original Dealership. The vehicle was on the lot elsewhere and Ken Garff arranged for delivery to their dealership as this car had all the options I selected. I am now a life long KenGarff customer and see myself working with them for sales and Frank for service for a long time to come. Thanks Ken Garff for offering the complete package of sales and service. More
by Bill_7pin
Employees Worked With
November 25, 2021
November 24, 2021
We took our 2021 Honda CRV Hybrid in for the first oil change. We always take our vehicles to Ken Garff because of the quality they take in caring for our cars. change. We always take our vehicles to Ken Garff because of the quality they take in caring for our cars. More
by kevin.bair
Employees Worked With
November 24, 2021
Advantage Care Customer of 3 vehicles... The average service wait time at KG Honda Riverdale has increased too much over the past year. Even with Covid-19 prevention protocol, It shouldn't take 2 hours service wait time at KG Honda Riverdale has increased too much over the past year. Even with Covid-19 prevention protocol, It shouldn't take 2 hours for a scheduled oil change regardless of the vehicle make or model. I was extremely frustrated after a previous appointment to this one where I explained to the service department that I only wanted my oil changed and not a tire rotation or a wash because of my limited time. After one hour and fifteen minutes, my truck hadn't been worked on and I had to leave. I left without my oil being changed that day. More
by JASON.ROBBINS
November 24, 2021
The Service scheduling online is easy, the representatives are attentive, their kindness will bring you back. They hear you. representatives are attentive, their kindness will bring you back. They hear you. More
by DJ
November 23, 2021
It was easy to make an appointment. I dropped my car off with ease. They did an inspection and sent me a video of it. My oil was changed, tires rotated and car washed all in a timely manner. I am very pl with ease. They did an inspection and sent me a video of it. My oil was changed, tires rotated and car washed all in a timely manner. I am very pleased with the service. Fast and Easy. More
by joelsarab
Employees Worked With
November 20, 2021
I’m happy with the service provided, they were great at going into detail of what they were looking into, and work done on my daughters car. Thanks Collin for all your help!!! going into detail of what they were looking into, and work done on my daughters car. Thanks Collin for all your help!!! More
by BVORWALLER
