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Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,877 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,877 Reviews of Ken Garff Honda Riverdale - Service Center
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November 20, 2021
I am always met with professionalism and great customer service. Love Ken Garff Riverdale Honda service. Love Ken Garff Riverdale Honda More
by Aborden
Verified Customer
November 19, 2021
Overpriced service, beyond reasonable dealership markup. For example, they wanted to charge an additional $100+ for cabin & engine element replacement when parts cost $45 and labor is covered by the A1 serv For example, they wanted to charge an additional $100+ for cabin & engine element replacement when parts cost $45 and labor is covered by the A1 service. The service I requested was not performed More
by m
Employees Worked With
November 19, 2021
Had a trim piece replaced. They were fast and helpful and got me taken care of got me taken care of More
by ruschlogan7
Employees Worked With
November 18, 2021
Since I moved back to Utah 8ys ago, I have done my Honda vehicles. Its been a wonderful experience. vehicles. Its been a wonderful experience. More
by reubienf
November 18, 2021
They are easy to work with, honest, and I trust them 100%. I will continue to go with them in the future. 100%. I will continue to go with them in the future. More
by luckymelissa
November 18, 2021
one of two things was taken care of and that was the oil change. I paid to have the driver-side "yellow" light replaced that turns on with the headlights; however, that light is still out. My schedule doe change. I paid to have the driver-side "yellow" light replaced that turns on with the headlights; however, that light is still out. My schedule doesn't provide much time to keep going back to get things fixed so I haven't had a chance to set up an appointment to get this corrected. Also, the driverside headlight was out and turned on about 20 minutes after I left the service center with my vehicle. I didn't notice at the time Ieft since it wasn't dark enough. Not sure if the vehicle takes a little while to recognize any changes but the headlight just turned on after some time. I'm not sure how the technician could have verified their work with this issue. More
by benjamin.peterson2
Employees Worked With
Kevin Hurd
November 18, 2021
Always amazing, they never make me feel dumb when I have simple questions that I don’t understand. They will take the time and explain what a part does and why it’s important.I don’t feel like I have ever b simple questions that I don’t understand. They will take the time and explain what a part does and why it’s important.I don’t feel like I have ever been taken advantage of at this shop! More
by TRISHABELL.TE
Employees Worked With
November 16, 2021
Kevin was absolutely excellent to work with! He has a great deal of technical knowledge, very professional, extremely helpful and has great interpersonal communication skills all adding up to excellent c great deal of technical knowledge, very professional, extremely helpful and has great interpersonal communication skills all adding up to excellent customer service! I have had nothing but great experiences with Kevin and the entire service department team. In my opinion Rick and Kevin are the best in the business! Thank you for having professionals like these two to help people like me! More
by StevP
November 16, 2021
Your autobody shop gave us an estimate of one week to complete the bumper work. It took over a week and a half and we had to call to get updates. One call was never returned even though the woman said sh complete the bumper work. It took over a week and a half and we had to call to get updates. One call was never returned even though the woman said she would. Another call said she would check on it and she gave me some info leading me to believe she would call back with a date and time. I had to call back later that day to find out that it was done. The service on the vehicle was fine, the communication was not fine. More
by marsinahnelson
Employees Worked With
Don’t know
