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Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,882 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,882 Reviews of Ken Garff Honda Riverdale - Service Center
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August 06, 2021
Kevin was amazing, he was friendly and helpful every step of the way. I had to have my AC repaired and although parts took awhile to arrive Kevin kept me informed each step of the way. of the way. I had to have my AC repaired and although parts took awhile to arrive Kevin kept me informed each step of the way. More
by LYSSA_RENEE
Verified CustomerEmployees Worked With
Kevin Hurd
August 05, 2021
Advantage Care. Josh was great and friendly. I had my car done in a timely manner. Josh recommended other services for my vehicle, which I appreciated. done in a timely manner. Josh recommended other services for my vehicle, which I appreciated. More
by tessfox08
Employees Worked With
August 05, 2021
Great service with nice people. What else can I say besides, keep the Dr. Pepper machine working, and I'll be happy with everything! Thanks! besides, keep the Dr. Pepper machine working, and I'll be happy with everything! Thanks! More
by kingcrusher
Employees Worked With
August 05, 2021
Kevin has helped me a few times. He is friendly, knowledgeable & thorough each time! It always a good experience visiting Ken Garff Honda! The entire team rocks! knowledgeable & thorough each time! It always a good experience visiting Ken Garff Honda! The entire team rocks! More
by Tina
August 04, 2021
Kevin is so great but not nearly as great as his technician. He got everything done that I needed and in a timely manner. And the Pepsi machine is the best way better than Coke. technician. He got everything done that I needed and in a timely manner. And the Pepsi machine is the best way better than Coke. More
by thungar_naughty
Employees Worked With
Kevin Hurd
August 02, 2021
Jesse took care of my car and me! I found out in front of him that I was lied to when I got the car, and he let me cry (it was a big lie), didn't charge me for the diagnostic, and then took care of the probl him that I was lied to when I got the car, and he let me cry (it was a big lie), didn't charge me for the diagnostic, and then took care of the problems when I was ready to bring it in. He even remembered me. I was super impressed with him. He felt like someone that actually cared and tried to help me out, instead of taking advantage of me (which is honestly what I'm used to with cars). That made a huge difference for me when I was in the middle of my break down. Thank you Jesse! You've shown me the Ken Garff difference. More
by jnwest
Employees Worked With
August 01, 2021
I had my oddesey 2008 in for repairs which was “fixed” and I took home. I got stranded again and discovered problem was misdiagnosed and have been waiting for going on four weeks for “right” part to come and I took home. I got stranded again and discovered problem was misdiagnosed and have been waiting for going on four weeks for “right” part to come in. I have had no car for this entire time! No rental was given to help me out. They then said they closed the two plants that manufacture the “wiring harness” needed to repair my vehicle. Cancer took my husband last Christmas so I have not got the person that would normally “handle” these issues for me. I have been traumatized by this experience and hope no one else falls victim to these same circumstances. More
by connieleeking
Employees Worked With
Sales manager
July 31, 2021
Always awesome service. Thank you all, my family and I really appreciate all you do. I am a huge fan of Honda on Riverdale! Thanks! really appreciate all you do. I am a huge fan of Honda on Riverdale! Thanks! More
by BIA.J.BOW
Employees Worked With
July 29, 2021
I had the wrong oil put into my vehicle that caused an engine oil warning message that Ken Garf repeatedly told me was not their fault which resulted in after 3 attempts with Ken Garf taking it to a Volks engine oil warning message that Ken Garf repeatedly told me was not their fault which resulted in after 3 attempts with Ken Garf taking it to a Volkswagen dealership where they confirmed it was the wrong engine oil which they replaced and tried to charge us…upon calling Ken Garf they argued that it wasn’t their fault and refused to pay for it until I had them call Volkswagen. Unbelievable crappy customer service and waste of money and time. Very disappointed with Ken Garff Honda Riverdale. More
by love2waltz
Employees Worked With
Service manager Zero stars
July 29, 2021
service personnel were helpful and informative. they kept me informed of the progress they were making for the entire visit and advised me of areas which may need attention. Jacob was very courteous and help me informed of the progress they were making for the entire visit and advised me of areas which may need attention. Jacob was very courteous and helpful. More
by edshouse
Employees Worked With
