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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,838 Reviews

2,838 Reviews of Ken Garff Honda Riverdale - Service Center

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December 22, 2024

They are very knowledgeable and careful. They take the time needed to explain the workings of car. New tech knowledge is hard for old people like us to learn to use. More

by normichnoyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 22, 2024

Tried to get other Honda in for an oil change but service wouldn't do it. Card is only good on one car. That's ridiculous. A Honda is a Honda. So I have 2 more oil changes but can't use them because I only More

by ceschrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Lawrence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

December 21, 2024

I was treated with kindness and respect. My questions were answered. I received quality service to my car in a timely manner. Communication was excellent. Thank you!! More

by SEMASHBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 21, 2024

I’ve always had outstanding service at Ken Garff Honda on Riverdale. Thank you for making my visits outstanding! More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember who helped me this last time, but they did a great job as well!
Dec 23, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 21, 2024

We just purchased a used car and will always bring it to Ken Garff for service. Everyone is very helpful each time we bring our car for any repair or service when needed. They want to give us the best exp More

by kevin.bair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylee Oldroyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marna Sakios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 21, 2024

Super friendly and informed staff, nothing but good things to say, been more than patient when i needed help with anything and went out if their way to insure that i had great experience and great work More

by hamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 20, 2024

They always take great care of me and the service is fantastic. And they always get my car done in the time they say if not sooner. I’ve been going here for 5 years and will keep coming back. More

by Neuromckay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 19, 2024

The service department did a great job and met all my expectations while I was there. More

by swalbergfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New employee
Dec 23, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 18, 2024

Great dealership service. I think they do great work and always strive to have happy customers. More

by jodyywaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 18, 2024

They jump right on my crv trouble shot the problem very happy with the service More

by SNIPPER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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