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Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,832 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,832 Reviews of Ken Garff Honda Riverdale - Service Center
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December 15, 2019
Service Tate was very helpful, friendly and super accommodating. He helped us with the advantage care over the phone so we didn’t have to go out on Black Fr Tate was very helpful, friendly and super accommodating. He helped us with the advantage care over the phone so we didn’t have to go out on Black Friday. More
by Stbryan6
Verified CustomerEmployees Worked With
Tate Bryan
December 13, 2019
great service We switched from divino to Ken graf's Honda because they service our Honda ridgeline truck. I have always received great care. Frank Perez in the ser We switched from divino to Ken graf's Honda because they service our Honda ridgeline truck. I have always received great care. Frank Perez in the service dept is Ausum. He is very thorough and professional. More
by MOTOMANJWR
Employees Worked With
December 12, 2019
Great! Merissa went out of her way to make sure I got a advantage care! My car is always taken care of at Ken Garff Honda! Merissa went out of her way to make sure I got a advantage care! My car is always taken care of at Ken Garff Honda! More
by Utahjazzfreak
Employees Worked With
Merissa Cook
December 10, 2019
Bought a new, used, car I came in for oil changes for Christmas. I decided to check what used cars there were. Tyler had helped me before and took the time to help expla I came in for oil changes for Christmas. I decided to check what used cars there were. Tyler had helped me before and took the time to help explain all of the dials on the CR-V.. I asked for Tyler and he helped me find one. I had an appointment I needed to be at. He helped me get out very fast. I bought a CR-V in 1997. Loved that car! I liked that there was a removable card table in the back. I bought another CR-V in 2016, and have loved the room in the car and the all wheel drive in the winter, I wanted my son to have a good car for the winter. Kevin Hurd from the service department also came and talked with me, as I have always bought a new car, and was a little worried about buying a used car. Kevin has helped me maintain my cars for a long time. I love the friendly staff!! Thank you Ken Garff for taking care of my cars for more than 20 years! More
by ICP
December 10, 2019
Service my wife's car Was able to go in and get my wife car serviced. They did everything I asked in a reasonable amount of time at a fair price. Was able to go in and get my wife car serviced. They did everything I asked in a reasonable amount of time at a fair price. More
by BOSWORTH
Employees Worked With
December 10, 2019
Purchase of a service contract. This visit was to purchase a new service contract for my 2013 Honda Accord touring. I have been using this dealership since I bought this car. This visit was to purchase a new service contract for my 2013 Honda Accord touring. I have been using this dealership since I bought this car. More
by Gary
Employees Worked With
December 09, 2019
Quick permaplate Took my car in for a permaplate was told the time it would likely be because they were busy finished in half the time qouted. Perfect timing for my pl Took my car in for a permaplate was told the time it would likely be because they were busy finished in half the time qouted. Perfect timing for my plans that day. :) More
by Jaygamage
Employees Worked With
Zach Brodis, Merissa Cook
December 09, 2019
Excellent repair on my Nissan Rogue The auto body did an excellent job on the repairs from our wreck. Kept me informed of the progress throughout the process. Top notch.. Thanks The auto body did an excellent job on the repairs from our wreck. Kept me informed of the progress throughout the process. Top notch.. Thanks More
by jerryeddy83
Employees Worked With
Dustin Eddy, Kevin Hurd
December 09, 2019
Customer Service is not your goal! Customer service has not been super great both times I’ve been in. Everyone acts super busy or tired every time I've been in. 3-4 people at their stat Customer service has not been super great both times I’ve been in. Everyone acts super busy or tired every time I've been in. 3-4 people at their stations not with customers and can't look up to acknowledge they have people waiting. It also took over 11 minutes on the phone to schedule my free advantage care oil change. They were more concerned about a good survey than actual customer service. It’s been two weeks since I was text by the company asking for a great survey and if there was a problem to let them fix it. I sent them this same review almost two weeks ago with no response. More
by ANGANDTRAV13
Employees Worked With
The actual person who took my keys was fine. It’s the overall staff that needs better training on how to treat others with consideration and promptness. We are the reason you have jobs after all!
December 08, 2019
Excellent Service I would recommend Ken Garff Honda, I don’t k ow if Honda still has the Satisfaction Plus Awards, Ken Garff deserves one. Keep up the excellent work. I would recommend Ken Garff Honda, I don’t k ow if Honda still has the Satisfaction Plus Awards, Ken Garff deserves one. Keep up the excellent work. More
by PARDEECROOKS
Employees Worked With
Merissa Cook
