Ken Garff Honda Riverdale - Service Center

Truly supported my concerns When I brought my car in for an oil change, there were quite a few things pointed out that needed to be taken care of. Since I have only had the car When I brought my car in for an oil change, there were quite a few things pointed out that needed to be taken care of. Since I have only had the car for 4 months, I was surprised and a bit upset that these things were not taken care of before it was sold to me. It was a new car to me so I didn't feel like I should be responsible for so much routine maintenance so soon after I purchased the car. Craig was very understanding about my concerns and because he cared and listened to my concerns, most of them were taken care of without cost to me. I truly appreciated him for listening and caring. More

Very customer oriented workforce. They know qhat they’re You’re treated like a jing. They really do care wbout doing a good job for you I bought tires and ended up saving $100 or so over Big O! You’re treated like a jing. They really do care wbout doing a good job for you I bought tires and ended up saving $100 or so over Big O! More

Service Kevin Hurd was wonderful in helping with my car needs. Tires, etc. he took a lot of time helping me decide on the right tires and explaining the servi Kevin Hurd was wonderful in helping with my car needs. Tires, etc. he took a lot of time helping me decide on the right tires and explaining the service needs of our Honda odes Dey. More

Some people need better training. I have had the same rep twice in a row now and he is very under-trained. He has no idea heo to answer my questions about my car. Findings thr tech not I have had the same rep twice in a row now and he is very under-trained. He has no idea heo to answer my questions about my car. Findings thr tech noted and regular maintenance. I had to call Rick (the service manager) the first time I was helped by this gentlemen and I vowed to never have him help me again. But alas, he ended up helping me when the line was long to visit with a different rep. I'm considering going to a different dealership. More

CRV electrical fix I was having an error code on my CRV. I took it in to see what the problem was. Frank was able to tell me the problem and the code was reset and we I was having an error code on my CRV. I took it in to see what the problem was. Frank was able to tell me the problem and the code was reset and we hope the error doesn’t happen again. Thank you Frank! More

Satisfied Customer Frank Perez is an asset to Ken Garff Honda.. very professional and efficient - as are all of your representatives A pleasure doing business with you! Frank Perez is an asset to Ken Garff Honda.. very professional and efficient - as are all of your representatives A pleasure doing business with you! More

Frank was great! Frank was so friendly and prompt. He was thorough and informative and patiently explained everything to me. I highly recommend him for all of your s Frank was so friendly and prompt. He was thorough and informative and patiently explained everything to me. I highly recommend him for all of your service needs. More

Awesome Care! The service was fantastic! They were helpful in all our questions, fought for us with warranty, and completed the work in a timely manner. I also go The service was fantastic! They were helpful in all our questions, fought for us with warranty, and completed the work in a timely manner. I also got multiple rides to my home and back with my many kids, and they were so kind to accommodate me. More

Tire rotation on a new vehicle I just drove here from Michig Excellent service I forgot to tell them that I had a rock chip in my windshield and they fixed it dealt with my Michigan insurance and handled everyth Excellent service I forgot to tell them that I had a rock chip in my windshield and they fixed it dealt with my Michigan insurance and handled everything very well called me back to make sure that everything was OK More

Oil change Very fast and efficient The girl helping me was very kind and efficient. She made the process easier. Very upbeat and kind. Explained the process Very fast and efficient The girl helping me was very kind and efficient. She made the process easier. Very upbeat and kind. Explained the process carefully More