Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,876 Reviews of Ken Garff Honda Riverdale - Service Center
recall It took less time to fix my car. They took me home during the service that was done my car. This help with my day not waiting . It took less time to fix my car. They took me home during the service that was done my car. This help with my day not waiting . More
Starter took a doo doo Sales advisor Josh Caldwell did more than well. Kept me informed and got it done. Riverdale Honda’s service advisors are the best in the west. Sales advisor Josh Caldwell did more than well. Kept me informed and got it done. Riverdale Honda’s service advisors are the best in the west. More
Oil and service. It was a Saturday afternoon, and I was a few hundred miles over on my oil change cause I had been putting it off due to being busy. Well I called into It was a Saturday afternoon, and I was a few hundred miles over on my oil change cause I had been putting it off due to being busy. Well I called into Ken Garff Honda and asked what kind of time I would be looking at, To get my car serviced, and he explained it would be very quick. so I was close, and decided to stop by. Now this is where it gets good, they seemed very busy, so I was a little skeptical about it being done quickly. But I thought what the heck, I’m already here, I can either get some accessories I need/want or go browse around at a few stores close by. Well, by the time I dropped my car off and gave the gentleman my info, I barely had enough time to walk to a store and browse around and they were already done. They had also sent a video of the service and explained to me other things that I should do in the future. I finished what I was doing, and went back to pick my car up. they changed my oil, rotated my tires, and cleaned and vacuumed my car. I was pretty impressed with the service I received. More
Window repair Fixed window, would stick in the down position. Still under warranty. Was able to get an early appointment. Great service. Alex was especially hel Fixed window, would stick in the down position. Still under warranty. Was able to get an early appointment. Great service. Alex was especially helpful, got me in and out under promised time. Always a good experience at Garff Honda. More
Keys of Honda Accord Called to get 2 valet keys, had appt. C Called to get 2 valet keys, had appt. Came they only had 1 key. Had to come back for 2nd appt. They tried to charge me twice and they gave me the wron Called to get 2 valet keys, had appt. Came they only had 1 key. Had to come back for 2nd appt. They tried to charge me twice and they gave me the wrong key. Big hassle More
Oil change Very good service. Took 1 hour which they had told me when I arrived. They were busy but everyone was very friendly. I appreciate their efforts. Very good service. Took 1 hour which they had told me when I arrived. They were busy but everyone was very friendly. I appreciate their efforts. More
Quick to communicate Frank was quick to communicate all facets of the service my vehicle needed. He was able to clearly explain what was needed and what the priority shoul Frank was quick to communicate all facets of the service my vehicle needed. He was able to clearly explain what was needed and what the priority should be. More
Full service The full service was done in a timely way and kept me updated. I asked serveral questions and they answered fully. They were Very polite! The full service was done in a timely way and kept me updated. I asked serveral questions and they answered fully. They were Very polite! More
Regular maintenance Everyone was great. Brody was awesome, he got everything done ver efficiently. He was great to work around my schedule and let me know when it was f Everyone was great. Brody was awesome, he got everything done ver efficiently. He was great to work around my schedule and let me know when it was finished. Very courteous. More
Good service for recalls. They scheduled and did my cars recall in a very professional and well manner. They are very busy repairs can run longer. Asked for a inspection of the They scheduled and did my cars recall in a very professional and well manner. They are very busy repairs can run longer. Asked for a inspection of the car and specifically about a gas smell after turning the car off. They did the inspection but didn’t even address the problem I asked specifically about and since they were so late in getting my car back I didn’t have time to ask what it might be. Thus I will be going to a local mechanic to address that. More