Ken Garff Honda Riverdale - Service Center

Great experience Leo was very kind and helpful! I went in for service and he told me he would get me out as soon as he could and he did. Great service! Leo was very kind and helpful! I went in for service and he told me he would get me out as soon as he could and he did. Great service! More

Fantastic service! These guys went out of their way to help me. Their shuttle service guy was busy so instead of making me wait, they got me an Uber to get back to work These guys went out of their way to help me. Their shuttle service guy was busy so instead of making me wait, they got me an Uber to get back to work while they fixed my car. Covered everything. Did a safety inspection check in addition to what they were checking on, free of charge. Loved how I was treated. More

Can't remember the small things I came in for an oil change. Service person was nice. However if the technician can't remember to do something as simple as reset the oil change indic I came in for an oil change. Service person was nice. However if the technician can't remember to do something as simple as reset the oil change indicator how can I trust there was even an oil change completed? More

Good visit Completed all tasks as requested and kept in communication throughout the process. Happy to have Josh go through the repairs with me in person at the Completed all tasks as requested and kept in communication throughout the process. Happy to have Josh go through the repairs with me in person at the vehicle to make sure I was happy with them. More

Oil change. Excellent . Fast and on time. Car was washed and cleaned and ready so I could get to my next appointment. I would recommend this dealership to all. Excellent . Fast and on time. Car was washed and cleaned and ready so I could get to my next appointment. I would recommend this dealership to all. More

Almost killed my wife We took our Odyssey in for a routine oil change. During the work it was noticed that the breaks needed to be replaced, so we had them replaced. The ne We took our Odyssey in for a routine oil change. During the work it was noticed that the breaks needed to be replaced, so we had them replaced. The next day as my wife was driving home the car made a strange loud noises on the highway. She pulled off the highway and called AAA. They came and found a lug nut was missing and all the lug nuts on rear passenger tire we're loose and almost falling off. The AAA guy said that this was the 5-6th call about this happening from break replacements at Ken Garff Honda in Riverdale. Had my wife not stopped the tire would have come off and most likely destroyed the car a d possibly killed her and anyone else near her. More

Great customer service Service was amazing and Isaac Maw took very good care of me when my car got towed to the dealership. I had a tire blow out on the freeway it was very Service was amazing and Isaac Maw took very good care of me when my car got towed to the dealership. I had a tire blow out on the freeway it was very scary . He reassured me that everything would be taken care of . More

Great Services My 2016 Honda Pilot Emission Light went ON. I took it in to Honda Services. Frank happened to help me out with it. He did everything he could to m My 2016 Honda Pilot Emission Light went ON. I took it in to Honda Services. Frank happened to help me out with it. He did everything he could to made it works for me. The car just needed the update and Frank work with the Manager to waived the $120 fee. Thank you so much Frank for helping us out. More

Great auto services When I contacted customer service they answered the phone right away and the service representative was courteous and attentive. They were able to off When I contacted customer service they answered the phone right away and the service representative was courteous and attentive. They were able to offer an appointment right away. The service was done quickly and thorough. More

Great customer service Great customer service. I’ve had several visits there and so far they have all been great. Frank is always friendly and helpful. He got all of my car Great customer service. I’ve had several visits there and so far they have all been great. Frank is always friendly and helpful. He got all of my car seats out of my van to put into the shuttle van. Pam the shuttle driver was also very friendly and pleasant! More