Ken Garff Honda Riverdale - Service Center

The employees were professional and very patient especially considering our first language is not English. especially considering our first language is not English. More

They are always willing to help get the work done Tilmely so I don’t have to wait too long Tilmely so I don’t have to wait too long More

Great communication and follow up stayed in touch the whole time seemed to fix it whole time seemed to fix it More

Jesse was very helpful. He talked to me about some additional recommended services. He was knowledgeable and very clear at explaining things. I appreciate that he was pat He talked to me about some additional recommended services. He was knowledgeable and very clear at explaining things. I appreciate that he was patient and allowed me the time to call and discuss the services with my husband so we could make a decision together. The service department got me right in at my appointed time and got me out in a timely manner - even with the added services. More

Good front desk service but sloppy and negligent shop work - I don't know who did it. The techs forgot to reset the tire pressure monitor system to get rid of the warning light after rotating the tires work - I don't know who did it. The techs forgot to reset the tire pressure monitor system to get rid of the warning light after rotating the tires with the oil change; not a big deal because I would have checked the tire pressure anyway. They also did a transmission service a few days later and apparently dragged a greasy mat or hose over the trunk of the car, leaving some grease smears on the back window and on the trunk. On the trunk, the smears on the edge of the trunk came off but did leave some small scratches in the white paint. I will definitely shop around for the next service in Ogden. More

I was quickly seen. I was quickly diagnosed. I was quickly repaired. Happy with my visit. I was quickly diagnosed. I was quickly repaired. Happy with my visit. More

Frank was very helpful and understanding with my situation. He has good communication skills. Thanks situation. He has good communication skills. Thanks More

The oil change and tire rotation was quick and extremely thorough. I enjoyed the information without feeling too much pressure to do additional work. thorough. I enjoyed the information without feeling too much pressure to do additional work. More

Jacob was awesome at getting us checked in and making recommendations for service. The work was performed on time. The problem was that the recommended door and window lubricant applied was over sprayed recommendations for service. The work was performed on time. The problem was that the recommended door and window lubricant applied was over sprayed and left numerous stains on several door panels and the dashboard. I tried numerous times and with different cleaners to remove the stains only to be able to lighten them and not completely remove them. Jacob offered to let the dealership look at them, but it was impossible to bring the vehicle back, plus I feel the staining is permanent. Maybe the sunshine will reduce the spotted appearance over time. More

I have never had any issues previously, but my simple oil change today took 2.5 hours. The rep was very friendly and apologized for the wait, but still. change today took 2.5 hours. The rep was very friendly and apologized for the wait, but still. More