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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,844 Reviews

2,844 Reviews of Ken Garff Honda Riverdale - Service Center

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December 21, 2023

Work was done quickly. Work was done as promised and on time. They kept me informed on the progress. More

by luncefordr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

Service section in Ken Graff Honda Reverdale is such an amazing place to take care of your Honda car. The staff is helpful and all drinks are available for free while you are waiting your car. The service More

by Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Great experience. No hassles, straight talk. Parts were pre ordered, arrived and place on vehicle. They did not miss a beat. Would definitely recommend them to everyon More

by baxtersw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Love the Ridgeline. However, every time I have gotten service or parts, you have failed me. You have never called telling me I have a part when it is in. When I arrive f More

by charlesvono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum, Dallan Oldroyd
Dec 18, 2023 -

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review. We're sorry that you had a frustrating experience with communication. We ordered your parts on 10/17/23, and as part of our protocol we must follow the bulletin for inspection first, then order the part. We then got you scheduled as soon as we could. We apologize if this was not communicated to you, and we are reviewing your experience to look for ways to improve for the future. If there is anything we can do to assist you further, please feel free to reach out directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

December 14, 2023

Was quick and easy, in and out expirence, friendly people and very knowledgeable about there job! More

by karsonpayne584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

I had a good experience at Ken Garff Honda service. Fast, economical service and Dallas was very helpful More

by dvnsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallan Oldroyd
December 14, 2023

Awesome customer service provided by Frank Perez. Consistently dependable repair work performed on my 2015 Odyssey. More

by gpabobby801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

Excellent customer service. Got me in at my scheduled appointment time, service was quick and efficient. More

by TanyaM
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Everything ran smoothly and I was in and out with my car serviced in no time. More

by BURTON_CATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

I always receive great service. They were prompt and even gave me a car wash! The waiting area was comfortable and allowed me to be able to work while waiting. Thanks, Honda! More

by Erika7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum, Dallan Oldroyd
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