Back

Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,917 Reviews

2,917 Reviews of Ken Garff Honda Riverdale - Service Center

Sort by
June 22, 2023

Very attentive and kept me updated on progress. Ken garff always helps me feel comfortable about the service I signed up and paid for. More

by finndeb54
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 15, 2023

Jesse is the best service advisor I have met. Always gets my car done right More

by mkmca60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 15, 2023

Pleased with service. Everything went great. Dealership was clean and friendly. I will come again. More

by ks5r1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 15, 2023

I’ve been very pleased with Collin he keeps me informed about my vehicle. I especially like the service department when I can leave my car. It is always done before I expected it. More

by cpbrown74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Jun 15, 2023 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Collin provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

June 15, 2023

I was impressed with how quickly I was able to get in and everything went great. The gentleman who helped me was very nice. More

by sallywsunshine1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

June 14, 2023

great service. great people. nice waiting area. on time service. clean bathrooms and area in general More

by Becky2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Ken Garff Honda Riverdale responded

Hello Becky, Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 14, 2023

These guys are the best! ! From my used 1991 Honda Civic, the first time I used Honda Parts, Scott Wilson was my go to guy and Gordon Eddy was my technician, to my first bra More

by LISAMARTIN393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon Eddy (Service Technician) Scott Wilson (Parts-deceased) :(
Jun 15, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

June 12, 2023

Ken Garff service department is clean, friendly and hospitable. There are sodas, coffees, waters and TVs to help pass the time. I had gone in for an oil change and Frank Perez noticed I had a chip in m More

by ylaughter
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

June 12, 2023

Ken Graff Honda in Riverdale should give their service manager a raise because if it wasn't for him I would be looking for a new service center. I have brought our 2021 Honda CRV in for a. Oil change and More

by frankweymouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dino Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

Jun 16, 2023 -

frankweymouth responded

I forgot to mention that during my third visit after I got home, I inspected the engine air filter and discovered that the maintenance technician broke one of the four screws that attach the cover to the filter housing and failed to replace it. When I spoke with Rick Johnson, he had the broken screw replaced and as always was very sorry for the inconvenience.

June 09, 2023

Very professional, did an outstanding job in a reasonable time limit keeping us updated the whole way, earned a new/reparation customer More

by RWASHBURN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 12, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

...
62
...