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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,877 Reviews

2,877 Reviews of Ken Garff Honda Riverdale - Service Center

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February 27, 2023

Had a good experience with the service department. They kept us informed of what was going on and the changes that had to be made. Very satisfied with the service. I am hard to please. More

by PJJK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not good at names do not remember who I worked with.
February 27, 2023

Josh was super helpful and knowledgeable about the service I needed. He answered all my questions. More

by vsanchez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

I was well pleased with the service that Ken Garff Honda in Riverdale gave me. Barry Carr is a real personable guy. I really lije dealing with him as my service advisor. Great job, Barry! You're a great guy More

by WOODWNZC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Carr
February 25, 2023

Ken Garff Honda Riverdale is the best! Dino got me set up with an immediate appointment & kept me informed with everything being done. His customer service was impeccable. I highly recomme More

by rachyp13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Bechel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Our Service Rep Jesse was excellent and got our vehicle in and out for repairs same day. More

by michael.bryan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Frank was friendly, helpful, and took initiative to resolve some minor issues. Their car wash wasn't working but I was given a voucher for a free car wash at a local business. Good service as usual. More

by Sarajoglar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

Outstanding service department: Josh Caldwell, Troy Bradfield and Rick Johnson! They keep me coming back. More

by jmaughan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Bradfield, Rick Johnson
February 18, 2023

Collin was very helpful working to diagnose the issue with the Audio system in our HRV. He and Ken Garff where willing to work with us to find a time that worked for our schedule. More

by kristyswanson
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
February 17, 2023

The warranty you sell and sold in my opinion sucks your warranty means nothing... NOTHING! More

by LPILCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not wish to.
Feb 21, 2023 -

Ken Garff Honda Riverdale responded

Hello, Thank you for your review. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can look further into this. Thank you! Joey Burns, General Manager joeyb@kengarff.com

February 13, 2023

Spot on! Fast, friendly, respectful service. The issue with my car was quickly and accurately diagnosed. Fair prices. More

by jboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Carr
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