Kenny Ross Subaru

After identifying a very minor issue with an installed part, Kenny Ross wowed me with their response! They sent a driver clear up to Butler with a courtesy car, drove my vehicle back down to Kenny Ross, h part, Kenny Ross wowed me with their response! They sent a driver clear up to Butler with a courtesy car, drove my vehicle back down to Kenny Ross, handled the issue, drove my car back up to Butler, retrieved the courtesy car and left me with a courtesy gift certificate for an oil change . The gas used in my car was even replaced. Now that is great customer service. The driver was very pleasant, polite and helpful also. Although it is a significant drive and takes some time, I will probably make the trip up whenever I need any type of service. There is another Subaru dealer only 5 to 8 miles from my home in Butler but they are not known for their service and Kenny Ross has been very good with each transaction. More

Mike Flynn was very helpful and answered my questions thoroughly. David, also, was thorough while covering all points and in wrapping up my deal. thoroughly. David, also, was thorough while covering all points and in wrapping up my deal. More

Excellent place to bring your vehicle for service . The service technicians try to know you by your first name and your vehicle. They work very hard to please you! The service Director Harold is also t The service technicians try to know you by your first name and your vehicle. They work very hard to please you! The service Director Harold is also there this past Saturday, working and running just as hard as the technicians are!! I’ve never seen that before in my life at any other dealer!! just proof that they All work hard in the service department to be the very best they can! And they’re doing a darn good job of it. That’s why when my Subis’ need anything I’m there.! Also in sales Newton Da Silva knows Subarus like he knows his own family! More

I always feel so well taken care of at Kenny Ross Subaru. I go out of my way to bring my car there. I go out of my way to bring my car there. More

I did not have a good experience when I bought my car, but I really couldn’t say enough good things about the service department! It was a slightly lengthy visit, but they were extremely busy and did a wo but I really couldn’t say enough good things about the service department! It was a slightly lengthy visit, but they were extremely busy and did a wonderful job. More

I've been coming here for years. People are always nice, and the waiting area is pretty comfy. People are always nice, and the waiting area is pretty comfy. More

Bought vehicle and had several issues with it, but dealership finally worked out the issues and very satisfied with vehicle. dealership finally worked out the issues and very satisfied with vehicle. More

Friendly, knowledgeable employees. Extremely clean waiting room. Drinks and snacks provided. Fast and efficient service. Extremely clean waiting room. Drinks and snacks provided. Fast and efficient service. More

Service staff were very helpful during the time. . kept informed of service and car repair. . kept informed of service and car repair. More

Pretty good service. Wait time was a little long. Forgot to do my oil change so it had to go back in. Wait time was a little long. Forgot to do my oil change so it had to go back in. More