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Kenny Ross Subaru

North Huntingdon, PA

4.7
3,135 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,135 reviews

June 21, 2023

I had discussed with Krystal my situation with the previous car lots and didn’t really wanna waste my time and needed a car and if they couldn’t help that that was fine she reassured everything looked More

by Ms B
Purchase Time
Recommend Dealer
No
Employees Worked With
I forgot his name
Jun 21, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 21, 2023

Johnny was very professional and really knowledgeable about the vehicles we bought off of him. I will be using him moving forward for future purchases and for any questions I may have. 10/10 this man d More

by damien.slike
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Blair
June 21, 2023

I purchased my previous car and new car here. It’s always clean and welcoming! I would recommend it to anyone who is looking to buy a car or have a service completed on their vehicle. Johnny was More

by Claire
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in Finance , Johnny Blair
Jun 21, 2023 -

Kenny Ross Subaru responded

Thank you again for this positive feedback, Claire!

June 20, 2023

Fantastic service department, They get your car in and out without delay. The waiting area is top notch. With all the goodie, I didn't want to leave. Will be back when my car needs another service . More

by ZOOMER54
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 18, 2023

Awesome customer service treated my wife and I like family. Would highly recommend Vinnie was a wonderful salesman More

by shaundudley16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie Jendeski
Jun 19, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 17, 2023

I was treated well by the service department. However, my car still has the same wobble in the steering wheel when I go uphill as it did when I brought it there. So after spending over $1,000 I More

by AUNTZORAK
Recommend Dealer
No
Employees Worked With
Jakob Krydick
Jun 19, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2023

Josh was helpful polite and very informative about the vehicle we were purchasing and finished sale in a timely matter More

by mcjkkitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 17, 2023

Staff are friendly and Josh was extremely helpful in purchasing a new vehicle. However, once the purchase was completed I feel like the dealership left me out to dry. I had complications with the vehicl More

by williamaporter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Kenny Ross Subaru responded

Thank you for bringing this to our attention, William. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

June 17, 2023

First class service hats off. My family has bought over 10 cars from Aunt Penny. More

by SCIULLOJBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 16, 2023

Quick service and really nice waiting area. Attendant extremely friendly and kind. Love the free car wash!!! More

by DEBRAANNADAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan
Jun 16, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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